Tami L. Heck
Columbus,OH
Summary
Detail-oriented and proactive administrative professional with proven experience as a Facilities Associate I at Aldi, skilled in vendor coordination, cost tracking, and operational documentation. Adept at managing service workflows, maintaining accurate records, and collaborating across departments to support property operations. Proficient in Microsoft Office and Service Channel, with a strong understanding of internal systems and standards. Eager to leverage existing Aldi experience and transferable skills to contribute to the Lease Administration team’s goals in lease compliance, landlord coordination, and cost efficiency.
Overview
23
23
years of professional experience
Work History
Facilities Associate I
Aldi USA
06.2023 - Current
- Saved $269,000 over 90 days by identifying and rejecting non-compliant proposals within one division, enhancing cost efficiency and budget control.
- Review vendor contracts and service agreements to ensure proposals and invoices aligned with negotiated terms, preventing over billing and ensuring compliance
- Track and verify vendor invoices to ensure cost accuracy and service contract compliance.
- Collaborate with the compliance team to collect, verify, and update vendor banking information, W-9s, and Tax ID records for timely and accurate payments.
- Maintain detailed documentation of maintenance activities, vendor interactions, and service outcomes to support operational consistency.
- Coordinate service requests with external vendors across store locations using Service Channel to ensure timely completion.
- Communicate effectively with internal teams and vendors to resolve facilities issues promptly.
- Adhere to internal processes and compliance standards to maintain regulatory and company requirements.
- Assist in planning and monitoring preventive maintenance schedules to reduce service disruptions.
Pet Salon Manager
PetSmart
05.2002 - 06.2023
- Committed to continuous learning and staying current with industry trends and best practices to enhance salon operations.
- In-depth knowledge of industry-standard haircut styles and techniques, complemented by practical experience delivering high-quality haircuts.
- Respond promptly and effectively to customer needs and resolve issues to ensure high satisfaction.
- Excel at multitasking in a dynamic environment while maintaining flexibility and adaptability.
- Proficient in Microsoft Office, utilizing software tools to streamline salon management and marketing efforts.
- Deliver courteous, efficient customer service, fostering a welcoming and professional atmosphere.
- Successfully led the grand opening and operational launch of a new salon location, overseeing staff training, client onboarding, and daily management.
- Collaborate with departmental leaders to set organizational goals, develop strategic plans, and drive business objectives.
Education
Bachelor of Science - Food Science And Technology
The Ohio State University
Columbus, OHSkills
- Written & Verbal Communication
- Self-Starter & Independent Problem Solver
- Contract & Vendor Compliance
- Cross-Functional Collaboration (Legal, Property Managers, Store Ops)
- Service Request Coordination
- Vendor & Construction Project Communication
- Internal Process Adherence
- Time-Sensitive Issue Resolution
- Microsoft Office Suite (Excel, Word, Outlook)
Timeline
Facilities Associate I
Aldi USA
06.2023 - Current
Pet Salon Manager
PetSmart
05.2002 - 06.2023
Bachelor of Science - Food Science And Technology
The Ohio State University