Tamila Torab Eghdami
Bank Receptionist
Beverly Hills,CA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
6
6
years of professional experience
23
23
years of post-secondary education
5
5
Languages
Work History
Office Manager/Dispatcher Office Assistant
Gama Central Heating And Air Conditioning
Los Angeles, CA
07.2021 - Current
- Managed multiple tasks and met time-sensitive deadlines.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Maintained updated and detailed records of calls in physical and electronic database.
- Monitored flow of paperwork and directed information to appropriate departments.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
- Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
Manager/ Account Receivable
United Valet Parking Inc.
Culver City , CA
11.2018 - 02.2021
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Managed monthly reconciliation schedules for assigned accounts.
- Produced, distributed and tracked more than one monthly invoices.
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Added documents to file records and created new records to support filing needs.
- Increased data-entry productivity by maintaining detailed logs of data projects, identifying issues and improving them.
- Responded to telephone inquiries regarding available services and helped customers make appropriate choices.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Onboarded new employees with training and new hire documentation.
Parking Attendant
United Valet Parking Inc.
Culver City, CA
11.2017 - 11.2018
- Explained parking rates and retrieval procedures to guests upon arrival.
- Directed patrons to designated parking spaces.
- Issued and collected number tags and provided parking instructions to customers to maintain efficient vehicle flow.
- Answered general questions about parking fees, facilities and directions.
- Observed and monitored parking lot or garage to preserve safety of customers and vehicles.
- Handled cash, made accurate change and maintained balanced cash drawer.
- Issued car badges for long-term customers wanting monthly rates.
- Determined customer needs by asking relevant questions and listening actively to responses.
Merchandiser
Macys Department Store
Los Angeles, CA
08.2016 - 08.2017
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Verified products appeared at correct locations in proper quantities.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Updated pricing and signage to complete product displays and educate customers.
- Answered customer questions regarding store merchandise, department information and pricing.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Performed annual inventory throughout the store department.
Pharmacy Tech
Walgreens
Los Angeles, CA
09.2014 - 01.2015
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Counted, measured and compounded medications following standard procedures.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
Education
No Degree - Computer Science And Programming
Santa Monica College
Santa Monica 05.2001 - Current
Full Stack Web Developer Certification - Computer Programming
UCLA Extension
Los Angeles 05.2018 - 11.2018
Pharmacy Technician License - Pharmacy Technician Program
Emerson Adult Learning Center
Los Angeles 05.2014 - 11.2014
Skills
Customer/Client relations
Timeline
Office Manager/Dispatcher Office Assistant
Gama Central Heating And Air Conditioning
07.2021 - Current
Manager/ Account Receivable
United Valet Parking Inc.
11.2018 - 02.2021
Full Stack Web Developer Certification - Computer Programming
UCLA Extension
05.2018 - 11.2018
Parking Attendant
United Valet Parking Inc.
11.2017 - 11.2018
Merchandiser
Macys Department Store
08.2016 - 08.2017
Pharmacy Tech
Walgreens
09.2014 - 01.2015
Pharmacy Technician License - Pharmacy Technician Program
Emerson Adult Learning Center
05.2014 - 11.2014
No Degree - Computer Science And Programming
Santa Monica College
05.2001 - Current