Summary
Overview
Work History
Education
Skills
Timeline
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Tamileka Simmons

Goodyear,AZ

Summary

Retail management professional prepared to drive store performance and enhance customer experiences. Expertise in operational efficiencies and staff development. Known for fostering collaborative team environments and adapting to dynamic retail challenges. Proficient in sales strategies and inventory control.

Overview

9
9
years of professional experience

Work History

Store Manager

Circle K
02.2024 - Current
  • Assisted in managing daily operations and ensuring store organization.
  • Implemented inventory management systems for stock control and replenishment.
  • Supported team in delivering excellent customer service and resolving inquiries.
  • Participated in staff training sessions to enhance product knowledge and skills.
  • Observed safety protocols to maintain a secure shopping environment.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

Assistant Manager

Kroger
01.2022 - 02.2024
  • Assisted Store manager with daily operations, ensuring adherence to company policies and procedures.
  • Collaborated with store manager with scheduling and task assignments to optimize workflow efficiency.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

Store Manager

Circle K
03.2017 - 01.2021
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Collaborated with team members to meet operational goals and improve efficiency.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Implemented a loyalty program that boosted repeat business and increased overall sales revenue.

Education

High School Diploma -

Ambridge Area High School
Ambridge, PA
06-2000

Skills

  • Customer service
  • Problem-solving
  • Merchandise planning
  • Multitasking and organization
  • Training and mentoring
  • Inventory management
  • Cash management
  • Team motivation
  • Recruiting and hiring
  • Goals and performance
  • Outstanding communication skills
  • Store operations

Timeline

Store Manager

Circle K
02.2024 - Current

Assistant Manager

Kroger
01.2022 - 02.2024

Store Manager

Circle K
03.2017 - 01.2021

High School Diploma -

Ambridge Area High School

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Tamileka Simmons