TAMILLA SULEYMANOVA
TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Head of Claims and Suggestions Division
Silk Way Airlines Inc.
09.2020 - 11.2024
- Handled and resolved customer claims, ensuring compliance with contracts of carriage and international treaties
- Collected and thoroughly examined all necessary documents for accuracy
- Analyzed data from incidents, notices of intent, and cargo claims to determine claim validity
- Researched and evaluated evidence to make unbiased decisions, including reviewing independent survey reports
- Provided written claim status updates to customers and negotiated settlements
- Adjusted claims according to the carrier's limit of liability
- Ensured compliance with applicable rules and regulations in all prevention, settlement, inspection, and investigation activities
- Filed and recovered claims with responsible parties in a timely manner
- Recommended action plans and reported statistics to management
Law Clerk
University of Houston Law Center, Immigration Clinic
06.2023 - 11.2023
- Assisted attorneys in the preparation and filing of various immigration cases, including asylum, U-visa, T-visa, mandamus, and other immigration matters
- Drafted legal documents, including motions, briefs, affidavits, and client correspondence
- Participated in client intake interviews, gathering relevant facts and identifying potential legal issues
- Maintained client files, ensuring all documentation was organized and up-to-date
- Supported attorneys during court appearances and hearings, including organizing exhibits and taking notes
- Collaborated with students and staff to provide comprehensive legal services to clients
- Stayed updated on changes in immigration law and policy, and attended training sessions and seminars as required
- Uphold confidentiality and adhered to ethical standards in handling sensitive client information
Head of Claims and Suggestions Division
Silk Way Airlines LLC
06.2017 - 09.2020
- Managed customer claims, from documentation to resolution, ensuring accuracy and compliance
- Analyzed incident data and negotiated settlements to balance customer satisfaction and company liability
- Filed claims with responsible parties and reported to management
Head Specialist, Strategy Department
Silk Way Airlines LLC
12.2016 - 06.2017
- Reviewed and commented on contracts, and prepared amendments
- Drafted official letters, statements, and reports
- Managed client communications and supported various strategic projects
Leading Specialist, Strategy Department
Silk Way Holding
06.2013 - 12.2016
- Reviewed contracts and drafted official documents, including letters and statements
- Conducted research and handled administrative tasks
Lecturer
Baku State University
09.2012 - 06.2015
- Taught courses in Russian, Azeri, and English to diverse student groups
Education
LL.M. in U.S. Law -
University of Houston
05.2023
Paralegal Certificate -
Houston Community College
08.2022
Ph.D. - Law
Baku State University
06.2015
Master of Laws (LL.M.) - Graduated with Honors
Baku State University
06.2012
Bachelor of Laws (LL.B.) -
Baku State University
06.2009
Skills
- Teamwork and Collaboration
- Customer Servic
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking
- Dependable and Responsible
- Flexible and Adaptable
- Excellent Communication
- Critical Thinking
- Computer Skills
- Organizational Skills
- Active Listening
- Decision-Making
Certification
- IATA Cargo Skills and Procedures, Singapore, 04/01/18
- Air Cargo Law and Convention, London, 07/01/17
Languages
Azeri
Native or Bilingual
Turkish
Professional Working
Russian
Native or Bilingual
English
Native or Bilingual
French
Elementary
Timeline
Law Clerk
University of Houston Law Center, Immigration Clinic
06.2023 - 11.2023
Head of Claims and Suggestions Division
Silk Way Airlines Inc.
09.2020 - 11.2024
Head of Claims and Suggestions Division
Silk Way Airlines LLC
06.2017 - 09.2020
Head Specialist, Strategy Department
Silk Way Airlines LLC
12.2016 - 06.2017
Leading Specialist, Strategy Department
Silk Way Holding
06.2013 - 12.2016
Lecturer
Baku State University
09.2012 - 06.2015
Paralegal Certificate -
Houston Community College
Ph.D. - Law
Baku State University
Master of Laws (LL.M.) - Graduated with Honors
Baku State University
Bachelor of Laws (LL.B.) -
Baku State University
- IATA Cargo Skills and Procedures, Singapore, 04/01/18
- Air Cargo Law and Convention, London, 07/01/17
LL.M. in U.S. Law -
University of Houston
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