Tamira Evans
Eufaula,AL
Summary
To obtain a customer service position that will allow me to utilize my people oriented experience, communication skills, and my problem solving skills. Upbeat, customer-focused Sales Associate with 5 years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
9
9
years of professional experience
Work History
Produce Associate
Winn Dixie Supermarket
Eufaula, AL
06.2018 - Current
- Organized and stocked shelves with fresh fruits and vegetables while rotating older items to the front of displays.
- Operated balers, power jacks and slicing machines.
- Checked delivered merchandise and order information to verify shipment accuracy.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Answered shopper questions regarding shelf life and appropriate produce storage.
- Inspected products for quality assurance, removing any damaged or spoiled items from inventory.
- Participated in weekly team meetings to discuss current promotions, sales goals, new products.
- Restocked shelves with new merchandise as it arrived in the storeroom.
- Stocked, rotated and faced products with attention to product quality and expiration dates.
- Maintained current and accurate inventory with cycle counts and audits.
- Inventoried stock on a regular basis to ensure adequate supply levels at all times.
- Followed established sanitation guidelines when handling food items according to local health codes.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Utilized pallet jack to move large quantities of produce from receiving area into storage areas.
Shift Leader Manager
Dairy Queen Grill & Chill
Eufaula, AL
10.2018 - 01.2024
- Communicated with other shift managers to facilitate continuum of customer service.
- Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
- Upheld company standards and compliance requirements for operations.
- Managed daily cash intake by counting out registers and tabulating profits.
- Maintained accurate records of employee attendance and payroll information.
- Assisted customers with inquiries, complaints, and concerns in a timely manner.
- Identified needs of customers promptly and efficiently.
- Provided feedback on employee performance during monthly evaluations.
Donation Attendant
Americas Thrift Stores
Eufaula, AL
04.2018 - 10.2019
- Educated donors on charity's policy, programs and mission to promote organization and encourage support.
- Provided assertive community-based rehabilitation and case management services to high-risk mentally ill patients.
- Greeted and welcomed donors at the donation center.
- Developed and implemented fundraising approaches to raise money for cause.
- Created reports on donation activity for management review.
- Worked with law enforcement and local child advocacy centers to conduct forensic interviews for abused children.
- Guided clients through transition to independent living within community.
- Participated in community events promoting the organization's mission.
Sales Associate
Dollar Tree
Eufaula, AL
01.2015 - 10.2015
- Greeted customers and determined their needs and wants
- Discussed type, quality and number of merchandise required for purchase
- Recommended merchandise based on individual requirements
- Advised customers on utilization and care of merchandise
- Answered customers’ queries and concerns
- Prepared sales contracts and accepted payment through cash, check and credit card
- Assisted in display of merchandise
- Maintained sales records for inventory control.
Education
High School -
Eufaula High School
05.2012
Skills
- Excellent verbal and communication skills
- Strong computer skills to include proficiency in Microsoft Word, Power Point, and Excel
- Monitoring Inventory
- Product Processing
- Product Displays
- Crate Breakdown
- Temperature Monitoring
- Sanitizing Requirements
- Workplace Safety
- Presentation Skills
- Food Preparation
References
Available Upon Request.
Timeline
Shift Leader Manager
Dairy Queen Grill & Chill
10.2018 - 01.2024
Produce Associate
Winn Dixie Supermarket
06.2018 - Current
Donation Attendant
Americas Thrift Stores
04.2018 - 10.2019
Sales Associate
Dollar Tree
01.2015 - 10.2015
High School -
Eufaula High School
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