Tamiris Da Cruz
Los Angeles,CA
Summary
Dynamic administrative professional with 5+ years of experience in operations, financial processes, and client services across entertainment, education, accounting, and event sectors. Skilled in financial recordkeeping, cross-functional collaboration, and process optimization using Microsoft Office Suite. Fluent in Portuguese and advanced in English, with proven adaptability and strong relationship-building skills.
Overview
14
14
years of professional experience
Work History
Tour Guide
Warner Bros. Discovery
09.2025 - Current
- Lead and engage groups of visitors on studio tours, sharing behind-the-scenes insights about Warner Bros. productions.
- Deliver clear, engaging, and entertaining presentations to enhance visitor experience.
- Provide customer service and ensure safety of groups during tours.
Records Analyst (Portuguese Specialist)
Gryphon Financial Group
06.2025 - 09.2025
- Served Fortune 500 clients by requesting various forms of documentation for internal analysis.
- Built and maintained rapport with vendors via phone and email, ensuring smooth communication.
- Performed extensive documentation review, customer service, and telephone support.
Administrative Assistant
European Center
01.2018 - 04.2020
- Supported Language Coordination team, organizing academic calendars and class schedules.
- Assisted students and teachers with inquiries and logistics.
- Managed front-desk reception and cross-departmental communication.
- Supported enrollments, tuition processing, and collaborated with Sales and Vocational Coordination teams.
Financial Assistant
Batel Condo Administration
10.2016 - 09.2017
- Processed invoices and payments, ensuring timely transactions to service providers.
- Managed bank operations, deposits, and withdrawals.
- Developed Excel tracking tools to monitor deadlines and reduce delays.
Administrative Assistant
Multicolor Graduation and Events
04.2015 - 03.2016
- Managed client payment processes and maintained accurate financial records.
- Created and updated Excel spreadsheets to track payments and financial details for each client group.
- Responded to graduate inquiries via email using standardized replies to streamline communication.
- Ensured accuracy of financial data to support overall operations of graduation events.
Administrative Assistant
Tupã Commerce Workers Union
05.2014 - 02.2015
- Provided front-desk and operational support for club activities and events.
- Managed member registrations and scheduling.
- Assisted with children's recreation area and general office tasks.
Administrative Assistant
Delta Accounting Office
10.2011 - 09.2013
- Advanced through roles in reception, records, and fiscal support.
- Scheduled appointments, coordinated banking and notary tasks.
- Organized over 200 physical contracts and supported fiscal department.
- Managed front-desk responsibilities and client inquiries.
Education
No Degree - Project Management
Coursera
01-2026
Associate of Science - Business Administration
Paula Souza Center
Tupã, São Paulo, Brazil12-2015
Skills
- Office administration & scheduling
- Customer service & front desk support
- Financial record keeping
- Calendar & event coordination
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Written and verbal communication
- Cross-functional collaboration
Timeline
Tour Guide
Warner Bros. Discovery
09.2025 - Current
Records Analyst (Portuguese Specialist)
Gryphon Financial Group
06.2025 - 09.2025
Administrative Assistant
European Center
01.2018 - 04.2020
Financial Assistant
Batel Condo Administration
10.2016 - 09.2017
Administrative Assistant
Multicolor Graduation and Events
04.2015 - 03.2016
Administrative Assistant
Tupã Commerce Workers Union
05.2014 - 02.2015
Administrative Assistant
Delta Accounting Office
10.2011 - 09.2013
No Degree - Project Management
Coursera
Associate of Science - Business Administration
Paula Souza Center
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