Tamirra Spellman
Philadelphia,PA
Summary
Ambitious individual with a diverse range of experience in administrative and clinical tasks. Skilled in multitasking and meeting challenging demands. Hardworking and reliable with excellent interpersonal skills. Experienced in caring for children and seniors, providing encouragement, kindness, assessments, support, wound care, dietary needs, and education.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant Student
Penn Medicine: University of Pennsylvania Health System
10.2024 - Current
- Collected and documented patient medical information such as blood pressure and weight.
- Measured patient pulse oximetry.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Senior Caregiver
Evergreen Senior Living
05.2024 - Current
- Assisted clients and disabled clients with daily living needs to maintain self-esteem, independence and general wellness.
- Maintained clean, safe, and well-organized patient environment.
- Offered companionship and kindness to elderly patients.
- Provided safe mobility support to help patients move around personal and public spaces.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Temp Call Center Agent
Carter's Customer Service
07.2022 - 12.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Addressed customer account discrepancies and concerns..
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Delivered prompt service to prioritize customer needs.
Preschool Teacher's Assistant
Nobel Learning Communities Inc.
05.2019 - 01.2021
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Maintained tidy and clean classroom consistent with safety and health standards by disinfecting and sterilizing surfaces and toys.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
- Communicated with parents to inform about child's progress and classroom behavior.
Administrative Assistant
First Nazarene Christian Academy
06.2017 - 01.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors..
- Assisted coworkers and staff members with special tasks on daily basis.
- Volunteered to help with special projects of varying degrees of complexity.
Education
Certification - Medical Assisting
National Louis University
Chicago, ILAssociate Of Education - Early Childhood Education
Northampton Community College
Bethlehem, PASkills
- Multi-line phone/computer use
- Strong verbal and written communication
- Recordkeeping strengths
- Compassionate and caring
- Patient assistance
- Medical care support
- First aid and safety
- Pediatric Interaction
- Cleaning and sanitizing
- CPR Training/Certification
- Phlebotomy
- Medical Terminology
- Vital Sign Monitoring
- Infection control procedures
Certification
- Home Health Aide Certification
- Safe SERV Certification: Food Handling
- CPR/First Aid/AED Training
- Clinical Medical Assistant Certification
Volunteer Experience
- 10th grade - Student Health Receptionist Volunteer at Pennsylvania Hospital (in women's health department)
- 12th grade - Student Health Volunteer at Hospital of the University of Pennsylvania (worked on women's health and maternity floor- Silverstein 7 )
- November 2019 - Provided nursing home thanksgiving dinner with Penn Medicine
- December 2019, 2020, 2024 - Donated 600 purses to women's shelters all across the Philadelphia area (Community service project pieced together by my mother, Janet Hospedale with support from Penn Medicine
Timeline
Medical Assistant Student
Penn Medicine: University of Pennsylvania Health System
10.2024 - Current
Senior Caregiver
Evergreen Senior Living
05.2024 - Current
Temp Call Center Agent
Carter's Customer Service
07.2022 - 12.2022
Preschool Teacher's Assistant
Nobel Learning Communities Inc.
05.2019 - 01.2021
Administrative Assistant
First Nazarene Christian Academy
06.2017 - 01.2019
- Home Health Aide Certification
- Safe SERV Certification: Food Handling
- CPR/First Aid/AED Training
- Clinical Medical Assistant Certification
Certification - Medical Assisting
National Louis University
Associate Of Education - Early Childhood Education
Northampton Community College
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