Tamisha Pumphrey
Charlotte,NC
Summary
Results-driven and forward-thinking Bank of America professional with a solid record of expanding roles to cover COO functions for the Global Markets Finance CFO Group. Accomplished in business support, known for taking initiative and successfully building relationships across lines of business. Expertise includes risk assessments, innovative and resourceful business communications. Experienced VP Sr Project Manager with a proven track record of leading complex projects and delivering exceptional results. Ability to effectively liaise with regulators, enhancing skill set.
Overview
12
12
years of professional experience
Work History
Vice President, Risk Management Sr. Officer
Bank of America
09.2024 - Current
- Assisting with governance and oversight of enterprise-wide control programs over Financial and Compliance Reporting (17a-5 Broker-Dealer) to mitigate the risk of material weaknesses in internal controls, materials omissions, and/or errors in data
- Research and maintenance of enterprise-wide program requirements for Financial, Regulatory, and Compliance Reporting (Policies, Standards, and Guidelines) including: the assessment of materiality, scoping and application of materiality to determine in-scope areas; requirements for the internal control inventories and risk assessments; and the process for evaluating internal control findings for proper escalation and reporting
- Working directly with the lines of business to complete tollgates and ensuring documentation is accurate and robust
- Training and support for business partners on requirements
- Monitoring adherence to requirements
- Assessing and documenting internal control weaknesses
- Preparing executive and board level materials on program status and findings
- Partnering with external and internal auditors to drive the soundness and successful execution of internal control programs
VP Sr Project Manager Financial Solutions and COO
Bank of America
08.2022 - 09.2024
- Results-driven and forward-thinking professional with solid record of accomplishment in business support
- Role expansion to cover COO functions for the Global Markets Finance CFO Group
- Driving consistent execution of the Enterprise Policy, Enterprise Scenario Planning and Execution (ESPE) requirements
- Known for management support for GBAM Stress Testing Team
- Identifying and reporting areas of risk, while performing risk assessments
- Communicated regularly with executive team members to deliver pertinent details related to progress status and direction for projects
- Direct the complexities of business operations and board reporting routines through effective development of executive management governance routines
- Managed and supported the Stress Testing team's consistent and timely execution of multiple governance program deadlines with a focus on the ability to negotiate and problem solve quickly, accurately, and efficiently
Vice President Global Financial Crimes
Bank of America
11.2020 - 07.2022
- Executed swift and timely resolution and follow-up
- Worked with regulatory representatives to complete accurate filings and maintain compliance
- Planned and coordinated risk mitigation strategies to protect company assets
- Mitigated business risks by using cognitive skills, producing and distributing detailed data collection reporting across multiple lines of business within the Global Compliance and Operational Risk Financial Crimes division
- Coordinated operation and ris reports detailing financial crimes findings to assist management in making proactive decisions in regard to risk mitigation and potential financial loss
- Project Involvement
- GMR Mentorship Program
- GFCC Mentorship Program of Peers
Asst. VP, COO Risk Reporting and Governance
Bank of America
09.2018 - 11.2020
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Negotiated high-value contracts that maximized profitability while mitigating risks for the organization.
- Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments.
- Developed new revenue streams by identifying growth opportunities and forging strategic partnerships with key industry players.
- Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
- Identified opportunities to improve business process flows and productivity.
- Cultivated company-wide culture of innovation and collaboration.
Sr Operations Analyst Officer Fixed Income Margin
Bank of America
03.2016 - 09.2018
- Mitigate counterparty risk on bi-lateral fixed income Repo and TBA trades governed by MRA/GMRA and MSFTA agreements
- Evaluated risk, gauged relative valuations, and identified threats
- Maintained accurate customer and security information on outstanding financing trades, conducting margin calls to counter parties by stated deadlines
- Tracked multiple fixed income margin accounts worth up to $10,000,000 for accurate trade booking, settlement instruction, and financial recordkeeping
- Entered margin trades, re-pricing existing trades monitoring and their settlement
- Followed detailed end-of-month accounting procedures to verify proper balancing of accounts and readiness for new month
- Maintained accuracy when reviewing and reconciling general ledger
- Researched and resolved collections disputes to maintain customer relationships
- Implemented program to create daily spreadsheets and streamline financial reporting
Operations Analyst Officer
Bank of America
05.2015 - 03.2016
- Identified operational and performance issues and worked with managers to resolve concerns
- Analyzed operational performance to identify pain points and provided actionable solutions to management
- Completed accurate settlement statement reconciliations with counterparties, exchanges, and regional power operators
- Managed multiple projects simultaneously, delivering results within tight deadlines while maintaining high-quality standards.
- Optimized operational efficiency by analyzing and streamlining processes.
International Broker Dealer
Merrill Lynch / Bank of America
11.2012 - 05.2015
- Evaluated and addressed individual client, business partner, and stakeholder needs and concerns
- Conducted market research to remain up to date on laws, regulations, and margins
- Collaborated with traders to identify and implement new trading strategies and improve current initiatives for timely and cohesive settlements
- Developed strong relationships with clients, earning their trust and loyalty through consistent communication and portfolio updates.
- Provided exceptional customer service, addressing any concerns or questions from clients promptly and professionally.
Education
ASSOCIATE OF SCIENCE - BUSINESS ADMINISTRATION AND COSMETOLOGY
Southern Union State Community College
BUSINESS ADMINISTRATION - MARKETING
Tuskegee University
Skills
- Business Strategy Creation
- Performance Monitoring and Evaluation
- Performance Data Analysis
- Trend Identification and Forecasting
- Analytical Skills
- Strategic Thinking
- Presentation Documentation
- Written Communication
- Verbal Communication
- Business Support Management
Timeline
Vice President, Risk Management Sr. Officer
Bank of America
09.2024 - Current
VP Sr Project Manager Financial Solutions and COO
Bank of America
08.2022 - 09.2024
Vice President Global Financial Crimes
Bank of America
11.2020 - 07.2022
Asst. VP, COO Risk Reporting and Governance
Bank of America
09.2018 - 11.2020
Sr Operations Analyst Officer Fixed Income Margin
Bank of America
03.2016 - 09.2018
Operations Analyst Officer
Bank of America
05.2015 - 03.2016
International Broker Dealer
Merrill Lynch / Bank of America
11.2012 - 05.2015
BUSINESS ADMINISTRATION - MARKETING
Tuskegee University
ASSOCIATE OF SCIENCE - BUSINESS ADMINISTRATION AND COSMETOLOGY
Southern Union State Community College
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