Tamisha Shields

• Led a team of 10 in researching and prioritizing 23 key intelligence requirements, enhancing threat analysis and reporting accuracy for a $75 billion asset fleet.

• Created and delivered intelligence reports and briefings, ensuring data integrity and effective risk management.

• Established quality control processes for analytical products, providing feedback and support to maintain compliance with industry standards.

• Fostered strong collaborative relationships with stakeholders, including operational teams and external organizations, to enhance intelligence sharing and operational effectiveness.

• Coordinated strategic planning initiatives and prioritized critical tasks to provide senior leaders with timely assessments on security threats, improving decision-making speed and accuracy.

• Delivered detailed written and oral assessments on emerging threats and trends, enhancing preparedness in the designated operational areas.

• Selected as Operations Shift Supervisor, managing a team of 4 analysts to enhance threat protection for drone operations, facilitating coordination between 2 departments to achieve critical goals.

• Scheduled daily flights and delivered 42 key briefings, identifying over 150 potential threats and strategies.

• Drafted and quality-checked 450 mission reports, documenting enemy tactics and procedures to ensure comprehensive support for 24-hour operations.

• Revamped and organized training program for drone operators, creating 15 instructional aids and certifying 6 team members, increasing operational support capabilities by 33%.

• Monitored on-the-job training and performance evaluations to ensure continuous improvement and skill development.

• Collaborated with Obstetricians, Gynecologists, and Midwives to enhance comprehensive women's healthcare, assisting in the delivery of routine obstetric and gynecologic care for over 500 patients annually.

• Conducted vital signs, triage, examinations, and minor in-office procedures including biopsies, contributing to a 20% increase in patient throughput.

• Accurately managed over 1,000 lab results and ICD-10 coding submissions, achieving a 98% accuracy rate in medication refills and procedure authorization approvals.

• Supported telehealth services during COVID-19, facilitating care access for 200+ patients with reduced in-office visits by 40%.

• Trained and onboarded new medical assistants, enhancing team performance and satisfaction through effective hands-on training, improving retention rates by 30%.

• Supported a multidisciplinary team in managing over 150 high-risk patients weekly in a fast-paced clinic environment, enhancing patient care and minimizing pregnancy-related complications.

• Performed vital signs, non-stress tests, phlebotomy, and immunizations, increasing patient throughput by 20%.

• Conducted routine quality control checks on lab equipment, maintaining a 100% compliance rate with safety and cleanliness standards.

• Assisted with minor procedures, contributing to a 15% reduction in patient wait times and improved overall clinic efficiency.

• Streamlined laboratory organization, resulting in a 30% increase in operational productivity.

• Supervised medical staff in the lab, achieving 100% compliance with laboratory standards and OSHA/HIPAA policies.

• Conducted clinical duties including minor procedures, EKGs, physicals, and child-wellness exams, positively impacting patient care quality.

• Streamlined office and lab inventory management processes, resulting in a 30% reduction in supply costs.

• Processed FMLA requests and performed ICD-9 coding reviews with a 98% accuracy rate, enhancing administrative efficiency.

• Coordinated appointment scheduling and staff performance evaluations, improving overall team productivity by 20%.