Results-driven Diagnostic Imaging Supervisor with over 20 years in healthcare. Proven expertise in special procedures and leadership, enhancing patient satisfaction and team morale. Strong organizational skills support effective management of multiple projects while maintaining high-quality care.
Work History
PACS Administrator
2 Years 11 Months
North Okaloosa Medical Center | 09.2023 - Current
Led system upgrades and integrations to enhance imaging workflows across departments.
Managed daily operations of PACS to ensure efficient image storage and retrieval from 35+ devices and locations.
Developed training programs for staff on PACS usage and best practices.
Oversaw troubleshooting processes for PACS-related technical issues, ensuring minimal downtime.
Coordinated with IT teams for seamless network performance and data security compliance.
Ensured seamless integration of new medical imaging technologies into the existing PACS infrastructure to support clinical needs.
Led training sessions for radiologists, technologists, and hospital staff on proper usage of PACS systems to enhance user proficiency.
Enhanced overall system performance by monitoring and troubleshooting issues with PACS applications, servers, and networks.
Diagnostic Imaging Supervisor
3 Years 3 Months
North Okaloosa Medical Center | 05.2023 - Current
Collaborated with team members daily to resolve issues affecting service provision.
Developed optimal staffing models to meet operational needs and budgetary constraints.
Managed day-to-day operations, logistics and schedules.
Maintained productive workflow through on-time procedure starts and room turnarounds.
Oversaw day-to-day operations, logistics, and scheduling to ensure service continuity.
Procured necessary supplies for department to maintain efficient workflow. and kept check on inventory levels.
Ordered all departmental supplies and kept check on inventory levels.
Trained, managed and motivated team of 40+ radiology personnel performing over 80,000 imaging studies each year.
Diagnostic Imaging Coordinator
16 Years 10 Months
North Okaloosa Medical Center | 07.2006 - 05.2023
Manage over 40 employees in multiple modalities to ensure quality patient care.
Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Supported PACS administration to enhance the accuracy and accessibility of patient imaging data. Correct any errors on files, add and remove users.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Established and maintained communication with staff, physicians, and community organizations to enhance quality of patient care.
Onboarded new employees with training and new hire documentation.
Cross-trained employees to increase team agility and adaptability.
Maintained professional, organized, and safe environment for employees and patrons.
Assist in developing and updating policies and procedures, maintaining compliance with guidelines relating to HIPAA.
Created employee schedules and monitored call-outs to ensure adequate staffing during peak periods.