Tamitha Welch
Louisville,KY
Summary
Detail oriented candidate hoping to obtain a position that will allow me to use my expertise of computer and file management systems, as well as outstanding communication and customer service skills, such as data entry, helping customers solve problems. I feel as if I am a great fit to help customers.
Overview
38
38
years of professional experience
Work History
BABYSITTER
10.2014 - Current
customer service
Teleperformance
02.2021 - 10.2021
- Calls and
- Answered questions along with helping
- Solve problems
Adecco
02.2020 - 08.2021
- Work with opening, sorting
- Mail, also a little data entry
GEEK SQUAD
05.2011 - 08.2013
- Research parts ordered by agents to ensure quality and correct part needed for client satisfaction
- Movement of product through repair process
- Verification of model and serial numbers
- Prepare and setup units for diagnostics
- Basic functionality testing of consumer electronics and appliances
- Basic repairs / part replacements, Research parts ordered by agents to ensure quality and correct part needed for client satisfaction
- Movement of product through repair process
- Verification of model and serial numbers
- Prepare and setup units for diagnostics
- Basic functionality testing of consumer electronics and appliances
- Basic repairs / part replacements
- Page 2
Clerical
YORK COMPANY
04.2006 - 11.2011
- Duties
- Data Entry
- Handling incoming calls, transferring to appropriate areas
- Answering customer questions
- Scheduling appointments, handling transactions
- Filing, recording, and documenting information for clients
10.2004 - 07.2006
- Served customers by helping them select products
- Driven sales through engagement of customers, suggestive selling, and sharing product knowledge
- Greeted customers in a welcoming manner
- Responded to customers ‘questions
- Directed customers by escorting them to racks and counters
- Documented sales by creating or updating customer profile records
- Managed financial transactions
- 6Processed payments by totaling purchases, processing checks, cash, and store or other credit and debit cards.
Childcare attendant, •Front desk receptionist
Kenbowl lanes
01.1987 - 01.1989
Education
Doss High School
01.1989
Skills
- Customer and Personal Service
- Education and Training
- Service Orientation
- Judgment and Decision Making
- Complex Problem Solving
- Administration and Management
- Experienced in Computers
Timeline
customer service
Teleperformance
02.2021 - 10.2021
Adecco
02.2020 - 08.2021
BABYSITTER
10.2014 - Current
GEEK SQUAD
05.2011 - 08.2013
Clerical
YORK COMPANY
04.2006 - 11.2011
10.2004 - 07.2006
Childcare attendant, •Front desk receptionist
Kenbowl lanes
01.1987 - 01.1989
Doss High School
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