Tamiya Clay
Lancaster,CA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Youth Administrative Assistant
JVS SoCal
2022.05 - 2023.12
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Developed and maintained accurate records of programs and services.
- Developed strategies to streamline and improve office procedures.
- Prepared and edited documents and reports for quality and accuracy.
Intern
South Bay WIB
2019.05 - 2020.01
- Interacted with customers by phone, email, or in-person to provide information.
- Explored new technologies and approaches to streamline processes.
- Monitored and controlled data upload, checking for successful data import and quality.
- Handled customer inquiries and suggestions courteously and professionally.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Intern
Asian Youth Center
2018.08 - 2018.12
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Interacted with customers by phone, email, or in-person to provide information.
Intern
Asian Youth Center
2015.09 - 2015.12
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Prepared project presentations and reports to assist senior staff.
- Gathered, organized and input information into digital database.
- Generated reports detailing findings and recommendations.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Education
High School Diploma -
Antelope Valley Adult School
06.2024
Skills
- 55 WPM
- Data Management
- File organization
- Microsoft Office proficiency
- Team collaboration
- Multitasking capabilities
- Document preparation
- Scheduling appointments
- Office equipment operation
- Organizational skills
- Time management
- Effective communication
Certification
- CPR/First Aide Certified
- Blueprint Certiciate
Timeline
Youth Administrative Assistant
JVS SoCal
2022.05 - 2023.12
Intern
South Bay WIB
2019.05 - 2020.01
Intern
Asian Youth Center
2018.08 - 2018.12
Intern
Asian Youth Center
2015.09 - 2015.12
High School Diploma -
Antelope Valley Adult School
- CPR/First Aide Certified
- Blueprint Certiciate
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