Tamiyah Heard
Stone Mountain,GA
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills that would allow me to utilize my degree in Business Management and gain experience in a Non Profit Organization.
Overview
4
4
years of professional experience
Work History
Food Service Worker
Alladin Campus Dining ( Grizzly Dining)
02.2023 - 05.2023
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Host/ Runner
Chilis Restaurant
05.2022 - 08.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Maintained clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Picker
Amazon
09.2021 - 10.2021
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Maintained clean and organized warehouse, ensuring easy access to products for efficient picking.
- Expedited picking process for faster order fulfillment using handheld scanners and inventory management software.
- Used RF scanners to track orders and verify accuracy.
- Verified proper labeling and identification on all orders before shipment.
- Scanned and verified UPC codes for all products to aid in identification.
- Enhanced order accuracy by diligently following pick sheets and double-checking items before packing.
- Supported other warehouse functions such as receiving, stocking, and shipping when needed, demonstrating versatility within the team.
Mail Sorter
Axcess Staffing
01.2021 - 02.2021
- Received and sorted incoming mail, ensuring accurate delivery to intended recipients.
- Reviewed incoming mail for proper date, postage and barcode scans.
- Collaborated with team members to ensure timely processing of high-volume mail shipments.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Maintained clean and organized work environment for optimal sorting efficiency.
- Expedited urgent mail deliveries by prioritizing time-sensitive items during sorting process.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Scanned incoming pieces, logging and uploading information into mail-tracking system to support resolution of future inquiries.
Sales Associate/Retail Cashier
All Things Furniture
06.2019 - 09.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Bachelor of Arts - Business Administration And Management
Georgia Gwinnett College
Lawrenceville, GA12.2023
Skills
- Quick Learner
- Positive Attitude
- Multitasking
- Customer Service
- Strong Work Ethic
- Positive Attitude and Energy
- Team Oriented
- Fast-Paced Environment
Volunteer
The Kirkwood Library November 2019
- Welcomed Library customers and assisted with signing up for library services .
- Assisted customers with research for projects
- Organized and sorted books
- Spearheaded and organized library events
- Troubleshooted computer issues for customers
Timeline
Food Service Worker
Alladin Campus Dining ( Grizzly Dining)
02.2023 - 05.2023
Host/ Runner
Chilis Restaurant
05.2022 - 08.2022
Picker
Amazon
09.2021 - 10.2021
Mail Sorter
Axcess Staffing
01.2021 - 02.2021
Sales Associate/Retail Cashier
All Things Furniture
06.2019 - 09.2019
Bachelor of Arts - Business Administration And Management
Georgia Gwinnett College
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