Summary
Overview
Work History
Education
Skills
Timeline
Generic
Tammany Lee

Tammany Lee

Tucson,AZ

Summary

Experienced Case Manager and Navigator with a proven track record of coordinating care for justice-involved individuals, homeless populations, and veterans. Successfully managed caseloads of 30+ clients, ensuring access to housing, employment, mental health, and substance abuse services. Skilled in developing individualized reentry plans, facilitating ART meetings, and collaborating with parole and probation officers to support long-term stability. Adept at securing and maintaining grant funding for essential programs, streamlining service delivery, and strengthening community partnerships. Proactive and resourceful, committed to providing high-quality, cost-effective care while advocating for client success.

Overview

11
11
years of professional experience

Work History

Justice Navigator

Pima County
06.2023 - Current
  • Supports justice-involved individuals transitioning from incarceration by coordinating housing, employment, behavioral health, and substance abuse services. Works at the county level and with the Department of Corrections to develop individualized reentry plans, connect clients to essential resources, and reduce recidivism. Collaborates with probation and parole officers, community organizations, and service providers to ensure a smooth reintegration process. Assists with securing identification, benefits, and job readiness support while advocating for client needs and long-term stability.

Health Care Coordinator

Community Associates
04.2022 - 06.2023
  • Supported individuals facing barriers such as homelessness, mental health issues, and substance abuse by connecting them to stable housing and essential support services. This role involves coordinating care, acting as a liaison between clients and service providers, and ensuring clear communication to facilitate access to resources. Strong administrative skills, including maintaining detailed records, scheduling, and managing documentation for compliance, are essential for effectively guiding residents through the leasing process and overcoming challenges to achieve long-term housing stability.

Front Office Manager

Perception Treatment Systemps
04.2021 - 04.2022
  • Experienced, strong communication skills, adept at coordinating care plans, scheduling appointments, and maintaining accurate records to ensure compliance. Proven ability to multitask in fast-paced environments while delivering high-quality service. A reliable team player, skilled in supporting operations and ensuring smooth collaboration among staff and clients.
  • Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
  • Reconciled end-of-day reports to determine accurate billing and payment processing.

Housing Navigator II

CBI
01.2018 - 04.2021

Connected homeless individuals, including veterans, to vital housing resources such as Permanent Supportive Housing (PSH) and Rapid Rehousing (RRH) programs. I coordinated comprehensive care plans, conducted Housing Quality Standards (HQS) inspections to ensure housing met required standards, and maintained strict compliance with program regulations in a fast-paced environment. My experience in navigating complex housing challenges, combined with my ability to support residents throughout the leasing process, ensures housing stability and long-term success. I am committed to fostering a supportive environment that helps individuals transition smoothly into their new homes and thrive.

Front Office Manager

Webiacs
05.2014 - 12.2017
  • Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies. I created weekly schedules for front office staff to ensure proper coverage during peak hours and high-demand periods. By developing effective communication channels within the team, I improved decision-making and problem-solving capabilities. Additionally, I supervised and guided new employees, responding quickly to their questions to enhance their understanding of job responsibilities and ensure smooth integration into the team.

Education

Bachelor of Science - Business Administration

Capella University-Online
Online
04-2027

Certificate - Computer Technician

Fresno Institute of Technology
Clovis, California
06.2000

Skills

  • Fingerprint clearance
  • Effective writing and documentation
  • Structured organizational skills
  • Cross-functional team work
  • Training and staff development
  • Information compiling and data analysis
  • Expertise in documentation and reporting
  • Housing Rights Knowledge
  • Lease Processing & Housing Documentation
  • Housing Program Knowledge (RRH & PSH)
  • Strong Interpersonal Communication
  • Verbal & Written Communication
  • Financial Literacy & Rent Calculations
  • Certified in Microsoft applications
  • Scheduling, calendar management, and task prioritization
  • Accounts Receivable/Accounts Payable (AR/AP)
  • Administrative operations and office management
  • Social services and community outreach
  • HMIS and SPDAT assessments
  • Property management and Yardi software proficiency
  • Supervisory management and team leadership
  • Customer service and client relations

Timeline

Justice Navigator

Pima County
06.2023 - Current

Health Care Coordinator

Community Associates
04.2022 - 06.2023

Front Office Manager

Perception Treatment Systemps
04.2021 - 04.2022

Housing Navigator II

CBI
01.2018 - 04.2021

Front Office Manager

Webiacs
05.2014 - 12.2017

Bachelor of Science - Business Administration

Capella University-Online

Certificate - Computer Technician

Fresno Institute of Technology
Tammany Lee