Tammara Affinito
Schenectady,NY
Summary
Talented Intake Specialist offering ten years of experience in conducting intake interviews and summarizing data with speed and efficiency. Connects with clients easily to provide thoughtful and compassionate assistance. Manages client files and prioritizing tasks to achieve optimal productivity.
Overview
8
8
years of professional experience
Work History
Intake Coordinator
Beacon Health Options
11.2015 - Current
- Take incoming calls from Providers and Facilities that are in need of authorization for Inpatient Mental Health and Substance Abuse stays
- Conduct intake interviews with clinical information to set up initial authorizations.
- Enhanced office productivity by handling high volume of callers per day.
- Maintained current and accurate medical records for patients
- Kept high average of performance evaluations.
Contact Tracer/Case Investigator
PCG
Schenectady, NY
05.2020 - 02.2022
- Made outgoing calls to people that had been exposed to the Covid 19 virus; completed interviews with contacts inquiring about places and people that they had been in contact with during the time of exposure
- Preformed daily checkups on the well-being and current needs.
- Targeted specific community groups with wellness and disease management information.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Education
Associate of Arts - BUSINESS
San Joaquin Delta College
Stockton, CA06.1987
Skills
- Clear communication, Problem-solving, Positive Attitude, Adaptability, Patience, Confidence, Professionalism, Computer Savvy
- Collecting Intake Information
- Medical Coding
- Admissions Processes
- Authorization Input
Timeline
Contact Tracer/Case Investigator
PCG
05.2020 - 02.2022
Intake Coordinator
Beacon Health Options
11.2015 - Current
Associate of Arts - BUSINESS
San Joaquin Delta College
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