Summary
Overview
Work History
Education
Skills
Timeline
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Barbara Carey

Baltimore,MD

Summary

I am an organized and dedicated Administrative Assistant with a proven track record of providing exceptional customer service in fast-paced environments. I will offer keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. I have a self-motivated work ethic to perform effectively in independent or team environments. I have over 10 years of experience in both administrative and service aide professions with a true passion for assisting others.

Overview

16
16
years of professional experience

Work History

Administrative Assistant

Life Changing Ministries
07.2020 - Current
  • Scheduled ministry team meetings and assisted with creating meeting agendas.
  • Maintained databases to track and record membership data and improve document organization and management.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of leadership.
  • Assisted development and implementation of new administrative procedures.
  • Provided professional, friendly, and knowledgeable training and orientation for ministry members and visitors.
  • Responded to inquiries from ministry leaders, ministry members and community partners seeking information before or by requested deadlines.
  • Managed ongoing administrative inquiries and suggestions courteously with forward-thinking strategies focused on addressing leadership and membership needs and resolving concerns.
  • Maintained confidential membership information in compliance with ministry policies and requirements.
  • Identified systemic issues and made recommendations for resolution.
  • Provided exceptional customer service to leaders, members and community partners, answering questions and addressing concerns.

ABA Aide

AVEANNA HEALTHCARE
09.2017 - 07.2020
  • Created an environment to encourage behavioral changes based on the therapist’s evaluation
  • Assisted with forging opportunities for life skills development
  • Guided activities to produce improvement in behavioral attitudes
  • Simulated scenarios for the improved development of social engagement
  • Established ways to measure improvements and changes
  • Fostered ways to accomplish goals and outcomes set by the therapist.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Offered caring companionship and emotional support.

Environmental Service Aide

LIFEBRIDGE HEALTH
12.2007 - 10.2016
  • Maintained sterile environment to help prevent the spread of disease and infections
  • Ensured staff and visitors adhered to sanitation guidelines
  • Monitored in detail the cleanliness of areas in contact with patients
  • Kept staff updated with revisions and updates of hygiene guidelines
  • Oversaw the restocking of equipment and supplies.
  • Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.

Education

High School Diploma -

WOODLAWN HIGH SCHOOL
Baltimore, MD
05.2007

Skills

  • Customer Service
  • Detailed Oriented
  • Organization
  • Dependability
  • Effective Communication
  • Time Management
  • Quality Assurance
  • Workflow Optimization
  • Appointment Scheduling
  • Phone and Email Etiquette
  • Customer Needs Assessment

Timeline

Administrative Assistant

Life Changing Ministries
07.2020 - Current

ABA Aide

AVEANNA HEALTHCARE
09.2017 - 07.2020

Environmental Service Aide

LIFEBRIDGE HEALTH
12.2007 - 10.2016

High School Diploma -

WOODLAWN HIGH SCHOOL

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Barbara Carey