Overview
Work History
Education
Certification
Timeline
Generic

Tammy Jones

Bowling Green,KY

Overview

8
8
years of professional experience
1
1
Certification

Work History

Mental Health Technician

Rivendell Behavioral Health Hospital
10.2019 - Current
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Developed and maintained positive relationships with clients to create safe and supportive environment.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
  • Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
  • Assisted individuals with daily living activities such as grooming, meal preparation, or mobility when necessary.
  • Promoted a safe, therapeutic environment by enforcing facility policies and maintaining patient confidentiality at all times.

Receptionist

Rivendell Behavioral Health Hospital
10.2019 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Maintained confidentiality of information regarding clients and company.
  • Maintained visitor log for entering and leaving facility for security purposes.

Elderly Caregiver

Private Health Care
07.2016 - 09.2019
  • Offered companionship and kindness to elderly patients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
  • Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
  • Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
  • Provided safe mobility support to help patients move around personal and public spaces.

Education

High School Diploma -

Butler County High School
Morgantown, KY
05-1992

Certification

BLS

CNA

Peer Support

Timeline

Mental Health Technician

Rivendell Behavioral Health Hospital
10.2019 - Current

Receptionist

Rivendell Behavioral Health Hospital
10.2019 - Current

Elderly Caregiver

Private Health Care
07.2016 - 09.2019

BLS

CNA

Peer Support

High School Diploma -

Butler County High School

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