TAMMERA BASSIR
Ferndale,WA
Summary
Patient-focused Executive Director equipped with administrative and customer service expertise. Helps keep healthcare services proceeding smoothly by coordinating communications, referrals and policy enforcement. Talented in finding balanced solutions and resolving conflicts. Administrator Certified, a licensed Nurse delegated HCA, CPR/Bloodborne Pathogen/First Aid Certified. Through my job experiences, I have extensive experience in working with diverse co-workers and employees to ensure a steady workflow and enjoyed supervising a staff of 30 employees. I have a passion in human services and enjoy working with seniors, children with medical disabilities and their families, and clients of all ages.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Executive Director/Manager
Ferndale Senior Activity Center
Ferndale, WA
05.2023 - Current
- Managed the organization's financial resources and operations to maximize efficiency and effectiveness.
- Organized regular meetings with board members to discuss progress on initiatives and solicit feedback.
- Developed marketing strategies to promote the organization's mission throughout the community.
- Supervise employees and volunteer staffing to meet demands and manage costs.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Provided leadership during times of organizational change or crisis situations.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Practiced accounting practices with efficiency: process payroll, taxes, filing, reporting, and manage petty cash account.
- Proficient in Microsoft Word, Excel, Publisher, Myseniorcenter.
- Accounts payable and receivables, membership collection, filing, HR, scheduling, maintain budgets, produce financial reports.
Executive Director
Woodway Assisted Living
Bellingham, WA
02.2020 - 03.2023
- AP, AR, resident collections of rent, maintain accurate filing system, HR, scheduling, budgets, financials
- Employee Supervision
- Work one on one with residents
- Prepare resident agreements, help with care plans, TSP’S
- Set-up and maintain financial files for all residents: Billing, admission papers, state and Medicare/Medicaid reimbursement documents
- Adhere to financial policies and procedures, collaborate one on one with case workers
- New employee onboarding process, payroll, employee files
- Providing medical technology information, nurse delegated
- Maintain nursing supply inventory, office inventory, placing and expediting orders for supplies, verifying receipt of supplies
- Distribute medication to various clients as needed, take vitals, charting, filing, MAR, 24-hour book review
Caregiver
Independent Home Care Aid
Ferndale, WA
06.2018 - 07.2021
- Independent in-home care aid
- Medical responsibilities to children and adults
- Take care of children with medical disabilities, behavioral issues, and special needs
- Assisted clients with daily activities such as bathing, catheter needs, medical treatments, breathing treatments, feeding tubes, and medication
- Cleaning, organizing, laundry, stocking
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Provide companionship
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Maintained clean and well-organized environment for client happiness and safety.
- Nurse delegation
- First aid/CPR
Caregiver
Independent home care aid to clients
Lynden/Ferndale
06.2019 - 02.2020
- Independent in-home care
- Organization, bill paying, filing
- Housekeeping, laundry, stocking
- Nurse delegated, medication
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Administered prescribed medications on a timely basis following care plan instructions.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Accompanied clients to social events such as movies or plays.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Followed care plan and directions to administer medications.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
Administrative Assistant/ Office Manager
Birch Bay Getaways
Blaine, WA
11.2017 - 05.2019
- Assist Owner with office duties, manage office, filing, organizing, various computer tasks
- Email response and retrieval
- Payroll (QuickBooks), accounts payable/receivable
- Marketing, scheduling, supervise employees, budgets
- Run errands, pick up and deliver packages
- Run Rezovations and Eviivo
- Run multiple websites and programs
- Show and rent out cabins, collect rent payments, agreements
- Clean and organize cabins
- Maintenance, groundskeeping, and security.
Education
Assisted living Administrator
10.2021
CPR/ Bloodborne pathogen/ First Aid Certified
09.2021
Nurse Delegation: Special Focus on Diabetes
07.2020
Nurse Delegation
06.2020
Licensed HCA
02.2020
Dementia Specialty Training
02.2019
Mental Health Training
02.2019
GED -
Bellingham Technical College
01.1997
Skills
- Contract Management
- Report compilation
- Financial Management
- Case Management
- Operations Management
- Community Engagement
- Data Interpretation
- Quality Control
- Staff Management
- Budgeting and financial management
- Communications strategy
- Resident satisfaction
- Senior living management
- Business Administration
- Fundraising expertise
- Program monitoring
- Social Work
- Compliance and regulations
- Crisis Management
- Outreach Programs
References
Eviivomembersions
- Denise Rosenburg, denise.rosenburg@gmail.com, (360) 305-6192
- Rachel Ogilvie, racisaac@gmail.com, (360) 441-1576
- Michelle Nienhaus, (360) 594-7899
Certification
- Administrator Certified
- Licensed Nurse delegated HCA
- CPR/Bloodborne Pathogen Certified
- First Aid Certified
Timeline
Executive Director/Manager
Ferndale Senior Activity Center
05.2023 - Current
Executive Director
Woodway Assisted Living
02.2020 - 03.2023
Caregiver
Independent home care aid to clients
06.2019 - 02.2020
Caregiver
Independent Home Care Aid
06.2018 - 07.2021
Administrative Assistant/ Office Manager
Birch Bay Getaways
11.2017 - 05.2019
Assisted living Administrator
CPR/ Bloodborne pathogen/ First Aid Certified
Nurse Delegation: Special Focus on Diabetes
Nurse Delegation
Licensed HCA
Dementia Specialty Training
Mental Health Training
GED -
Bellingham Technical College
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