Summary
Overview
Work History
Education
Skills
Timeline
Generic
Tammera Herbsleb

Tammera Herbsleb

DSP/Shift Supervisor
Eau Claire,WI

Summary

DSP (Direct support Provider)

8 bed facility with 8 residents.

Medication administration

Coordinating transportation

Overseeing co-workers


Overview

12
12
years of professional experience

Work History

DSP/Shift Supervisor

Brotoloc North
Eau Claire, WI
12.2019 - Current
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Offered immediate assistance in emergency.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Transported patients between rooms and appointments or testing locations.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Facilitated personal hygiene management, feeding and ambulation.

Home Health Aide

Baby Boomers LLC
Mansfield, OH
01.2016 - 11.2019
  • Provided mobility assistance such as walking and regular exercising.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
  • Completed medical and program reports and maintained records following clinic standard operating procedures.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Completed entries in log books, journals and care plans to accurately document and report patient progress.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Provided transportation and appointments management.
  • Followed nutritional plans to prepare optimal meals.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Transported clients for medical and personal outings.
  • Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
  • Supported families through difficult times by offering emotional support and education on important care tasks.

STNA/CNA

Your Choice Home Healthcare
Mansfield, OH
01.2014 - 07.2016
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Assisted in feeding patients by offering fluids and snacks and recording amounts consumed in logbook
  • Promoted patient socialization, self-care and development by recognizing and using patient strengths to motivate patient.
  • Delivered compassionate care and clear communication in handling issues of death and dying.
  • Scheduled and accompanied client to medical appointments.
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Completed dusting, washing dishes, laundry and vacuuming for patients.
  • Assisted with patient transfer and ambulation.
  • Placed and removed protective devices such as bedside rails and hand restraints to prevent patient injury during treatment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Adhered to all resident lifting and safe lifting instructions and rules.
  • Assisted patients with therapy exercises as specified by care team.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Ambulation in room, hallways and bathroom.
  • Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Used wheelchairs and Hoyer equipment to assist with patient ambulation in room, hallways and bathroom.

Customer Service Representative

Shell Gas Station
Utica, IL
01.2013 - 01.2016
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Consulted with outside parties to resolve discrepancies and create expert solutions.
  • Provided information regarding charge accounts and loyalty programs.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services and company information.
  • Communicated professionally with colleagues, freelancers and clients.

Education

License - Pharmacy Technician

Ashworth College
Norcross, GA

License - State Tested Nurse's Aide

Madison Adult Career Center
Mansfield, OH
03.2014

High School Diploma -

South Aurora Christian Academy
Montgomery, IL
1994

Skills

  • Time Management
  • Service Utilization Improvements
  • Verbal and Written Communication
  • Employee Supervision
  • Decision Making
  • Critical Thinking
  • Budget Planning
  • HIPAA Guidelines
  • Problem Resolution
  • Rehabilitation Programs
  • Patient Care Assessment
  • Emergency Readiness
  • Patient Advocacy

Timeline

DSP/Shift Supervisor

Brotoloc North
12.2019 - Current

Home Health Aide

Baby Boomers LLC
01.2016 - 11.2019

STNA/CNA

Your Choice Home Healthcare
01.2014 - 07.2016

Customer Service Representative

Shell Gas Station
01.2013 - 01.2016

License - Pharmacy Technician

Ashworth College

License - State Tested Nurse's Aide

Madison Adult Career Center

High School Diploma -

South Aurora Christian Academy

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Tammera HerbslebDSP/Shift Supervisor