Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tammera Richardson

Boonville,IN

Summary

Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.

Overview

14
14
years of professional experience
1984
1984
years of post-secondary education

Work History

Team Leader

Dirty Divas Cleaning Services
Boonville, IN
06.2021 - Current
  • Supervised cleaning teams to ensure high-quality service delivery.
  • Scheduled and coordinated daily cleaning assignments for staff members.
  • Trained new employees on cleaning procedures and safety protocols.

Team Leader Manager

Tractor Supply
Boonville, IN
06.2021 - 06.2022
  • Led team meetings to discuss project updates and address challenges.
  • Coordinated schedules to optimize team productivity and resource allocation.
  • Trained new team members on company policies and operational procedures.

General Manager

SUBWAY®Restaurants
Carmel, IL
12.2020 - 05.2022
  • Oversaw daily operations to ensure smooth service and customer satisfaction.
  • Managed staff scheduling to optimize labor efficiency and coverage.
  • Trained and mentored team members on food safety and service standards.
  • Implemented inventory control procedures to maintain stock levels accurately.
  • Coordinated marketing initiatives to promote new menu items effectively.
  • Developed staff performance evaluations to enhance team productivity and morale.
  • Ensured compliance with health regulations for safe food handling practices.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Trained employees on duties, policies and procedures.
  • Created schedules and monitored payroll to remain within budget.
  • Administered employee discipline through verbal and written warnings.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Ensured compliance with local health department regulations regarding food safety standards.

Assistant Manager of Operations

SUBWAY®Restaurants
Mount Carmel, Illinois
07.2020 - 12.2020
  • Supervised daily operations to ensure compliance with company standards.
  • Trained and mentored team members on operational procedures and customer service.
  • Managed inventory levels to maintain stock availability and reduce waste.
  • Implemented health and safety protocols to promote a safe work environment.
  • Assisted in resolving customer complaints to maintain satisfaction and loyalty.
  • Monitored cash handling procedures to ensure accuracy and compliance with policies.
  • Coached employees to work together to carry out daily functions and meet service objectives.
  • Ensured that quality control standards were met by monitoring performance against established goals.
  • Monitored daily operations, ensuring efficiency, accuracy and compliance with policies and procedures.

Shipping and Receiving Team Leader

Toyota Boshoku Indiana
Princeton, Indiana
10.2011 - 06.2019
  • Supervised receiving operations to ensure timely material intake and processing.
  • Coordinated with suppliers to schedule deliveries and manage inventory levels.
  • Trained team members on safety protocols and proper handling of materials.
  • Inspected incoming shipments for quality and accuracy before acceptance.
  • Managed documentation for received goods, ensuring compliance with company standards.
  • Facilitated communication between departments to address receiving discrepancies promptly.
  • Implemented best practices for inventory management to streamline workflows effectively.
  • Maintained records of received goods and rejected unsatisfactory items.
  • Inspected incoming shipments to verify adherence to specifications.

Education

Edwards County Senior High
Albion, IL

Skills

  • Team management
  • Staff training
  • Quality assurance
  • Scheduling coordination
  • Customer relationship management
  • Operations oversight
  • Problem solving
  • Inventory control
  • Effective communication
  • Time management
  • Coaching and mentoring

Timeline

Team Leader

Dirty Divas Cleaning Services
06.2021 - Current

Team Leader Manager

Tractor Supply
06.2021 - 06.2022

General Manager

SUBWAY®Restaurants
12.2020 - 05.2022

Assistant Manager of Operations

SUBWAY®Restaurants
07.2020 - 12.2020

Shipping and Receiving Team Leader

Toyota Boshoku Indiana
10.2011 - 06.2019

Edwards County Senior High

Similar Profiles

CREATE PROFILE