Summary
Overview
Work History
Education
Skills
Timeline
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Tammi Abernathy

Rochester Hills

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

26
26
years of professional experience

Work History

Store Manager

Rite Aid
02.2006 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Department Lead of Human Resources

Mervyn's
05.1998 - 01.2006
  • Mentored new hires within the department, providing guidance on company policies and procedures as well as job-specific tasks.
  • Boosted overall employee morale by fostering a positive work environment and promoting open communication.
  • Conducted regular performance evaluations, providing constructive feedback for individual growth and development.
  • Supervised existing employees and recruited, interviewed and hired new ones.
  • Managed team schedules, department projects and quality assurance.
  • Oversaw customer service department staff to cover for other department leaders.

Residential Care Technician

Sacred Heart Rehabilitation Center
10.2000 - 08.2003
  • Collaborated with healthcare professionals to develop and implement individualized care plans for each resident.
  • Led recreational activities for residents, encouraging social interaction and mental stimulation.
  • Provided emotional support to residents during difficult times, fostering a sense of community within the facility.
  • Supported patient admissions, discharges, and transfers to promote team productivity.

Education

Bachelor of Science - Psychology

Central Michigan University
Mount Pleasant, MI
05.2000

Skills

  • Customer Service
  • Problem-Solving
  • Multitasking and Organization
  • Store operations
  • Team Leadership
  • Friendly and Positive
  • Shift Scheduling
  • Employee Training

Timeline

Store Manager

Rite Aid
02.2006 - Current

Residential Care Technician

Sacred Heart Rehabilitation Center
10.2000 - 08.2003

Department Lead of Human Resources

Mervyn's
05.1998 - 01.2006

Bachelor of Science - Psychology

Central Michigan University

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Tammi Abernathy