Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tammi Babbit

Moore, Ok,OK

Summary

Dynamic customer service professional with a proven track record at Avis Car Rental, excelling in operational management and direct sales. Skilled in utilizing software for efficient transaction management while fostering strong client relationships through attentive communication. Recognized for enhancing customer satisfaction and streamlining processes to achieve optimal results.

Overview

14
14
years of professional experience

Work History

Customer Care Representative

Avis Car Rental
Will Rogers Airport
08.2024 - 11.2024
  • Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
  • Assisted customers with vehicle reservations, modifications, and cancellations to enhance satisfaction.
  • Utilized company software to manage rental transactions and maintain accurate records.
  • Collaborated with team members to streamline check-in and check-out processes for efficiency.

Appointment Scheduler

Conquering Construction
1926 N Broadway Ave
07.2023 - 07.2024
  • Managed appointment scheduling for multiple construction projects efficiently.
  • Coordinated communication between clients and project managers effectively.
  • Utilized scheduling software to optimize appointment times and resources.
  • Maintained accurate records of appointments and client interactions consistently.
  • Assisted in resolving scheduling conflicts to ensure project timelines remained intact.
  • Developed strong relationships with clients, fostering trust and collaboration.
  • Provided excellent customer service through attentive listening, empathetic communication, and efficient problem-solving during the scheduling process.
  • Answered phone calls and answered questions from potential customers.
  • Managed high call volume while maintaining professionalism and accuracy when gathering client information for appointment bookings.
  • Acted as first point of contact and set appointments for prospective clients.

Property Security

Charles A Shadid
Oklahoma City, OK
12.2018 - 04.2021

Maintained property security by controlling the premises from unwanted guests

Process Server

State of Oklahoma
Oklahoma City, OK
02.2015 - 02.2018
  • Served legal documents efficiently, ensuring compliance with state regulations.
  • Coordinated service schedules to maximize timeliness and effectiveness of document delivery.
  • Communicated with clients and attorneys to clarify service requirements and gather necessary information.
  • Maintained accurate records of served documents for legal proceedings and audits.
  • Collaborated with law enforcement agencies to ensure safe execution of sensitive services.
  • Received papers to be served from attorneys, court clerks, and magistrates and printed out papers.
  • Provided proof of service in form of affidavit.
  • Achieved high success rate in locating hard-to-find individuals through diligent research efforts using public records databases and other resources.
  • Optimized route planning to maximize productivity while minimizing travel time between service locations.
  • Researched defendants' schedules, social media, and analyzed personal records to locate defendants.
  • Maintained detailed records of service attempts, ensuring accurate reporting and successful case resolutions.
  • Increased client satisfaction by efficiently serving legal documents in a timely and professional manner.
  • Tracked down Number defendants per month to serve legal documents.

Venue Owner and Operater

Rock Theater
06.2010 - 02.2013
  • Developed and implemented operational procedures to enhance customer experience.
  • Managed daily theater operations, ensuring smooth performance scheduling and venue readiness.
  • Trained staff on best practices for customer service and safety protocols.
  • Collaborated with vendors to source equipment and supplies for events.
  • Oversaw marketing efforts, including social media campaigns to boost ticket sales.
  • Analyzed audience feedback to refine programming and improve attendance rates.
  • Coordinated logistics for special events, optimizing resource allocation and scheduling.
  • Established partnerships with local businesses to enhance community engagement initiatives.
  • Managed day-to-day business operations.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Consulted with customers to assess needs and propose optimal solutions.

Education

High School Diploma -

Lompoc High School
Lompoc California
06-1991

Skills

Customer Service

Advertising

Operational management

Computer skills

Crowd controller

Direct sales

Timeline

Customer Care Representative

Avis Car Rental
08.2024 - 11.2024

Appointment Scheduler

Conquering Construction
07.2023 - 07.2024

Property Security

Charles A Shadid
12.2018 - 04.2021

Process Server

State of Oklahoma
02.2015 - 02.2018

Venue Owner and Operater

Rock Theater
06.2010 - 02.2013

High School Diploma -

Lompoc High School
Tammi Babbit