Summary
Overview
Work History
Education
Skills
Timeline
Generic

TAMMI J. HOUSTON

Reisterstown,MD

Summary

Dynamic and detail-oriented administrative professional seeking a remote position to leverage strong organizational skills and a proven ability to manage multiple tasks efficiently. Possesses a solid background in administrative support, adept at streamlining processes and enhancing productivity in fast-paced environments. Committed to delivering exceptional service and fostering positive relationships with team members and clients. Eager to contribute expertise in project management, communication, and problem-solving to drive organizational success.

Overview

18
18
years of professional experience

Work History

Church Administrator

Trinity New Birth International Christian Ministries, Inc.
01.2008 - Current
  • Responsible for record-keeping, handling accounts payable and receivable and payroll, answering all incoming telephone calls, and maintaining all data. Prioritizes and manages all incoming and outgoing correspondence, directs visitors, maintains calendar for the church as well as the pastor and assistant pastor, makes all travel arrangements, assists with PowerPoint presentation development weekly, coordinates arrangements for all conferences and meetings, and serves as the purchasing agent for supplies and other items.
  • Also serves as co-coordinator of the church’s national organization conference, which entails securing yearly venues, securing service speakers and workshop presenters, creating and submitting to the president and vice president an annual budget, creating themes, designing yearly conference logos, keeping participating ministries informed of all deadline dates, preparing conference name tags and registration packages, maintaining a master registration list, preparing conference programs, and doing many other duties.
  • Managed church operations, ensuring efficient scheduling and resource allocation.
  • Created a comprehensive database for tracking member involvement in various ministries, allowing for better planning and coordination of events and initiatives.
  • Developed comprehensive event plans, ensuring successful execution of church-wide gatherings and celebrations.
  • Maintained accurate records of member information, allowing for improved communication and outreach efforts.
  • Supervisor: Isabelle E. Grant (410) 448-1215

Customer Service Representative

Mr. Appliance
10.2021 - 02.2024
  • Acted as the initial point of contact for customers needing appliance repair, handling calls, emails, and data entry to schedule service appointments, order parts, and provide information. Key responsibilities included demonstrating empathy, problem-solving to ensure customer satisfaction, managing scheduling efficiently, maintaining detailed records, and serving as the voice of the company.
  • Supervisor: Michael Teichman (410) 769-0690

Education

Bachelor Degree - Biblical Studies

North Carolina College of Theology, Baltimore Satellite
Baltimore, MD
06.2011

Associate Degree - Biblical Studies

North Carolina College of Theology, Baltimore Satellite
Baltimore, MD
06.2010

High School Diploma - undefined

Frederick Douglass High School
Baltimore, MD
07.1989

Skills

  • Leadership in organization

  • Administrative support

  • Calendar organization

  • Operational facility management

Timeline

Customer Service Representative

Mr. Appliance
10.2021 - 02.2024

Church Administrator

Trinity New Birth International Christian Ministries, Inc.
01.2008 - Current

High School Diploma - undefined

Frederick Douglass High School

Bachelor Degree - Biblical Studies

North Carolina College of Theology, Baltimore Satellite

Associate Degree - Biblical Studies

North Carolina College of Theology, Baltimore Satellite

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