Tammi Izzi
Tillamook
Summary
Human services professional with comprehensive experience addressing diverse client needs and implementing effective support strategies. Strong focus on collaboration, adaptability, and achieving results. Skilled in case management, crisis intervention, and community outreach. Known for reliability and maintaining high standards in fast-paced environments.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Human Services Specialist
Oregon Department Of Human Services
10.2022 - Current
- Processed applications and followed strict procedures to keep sensitive data confidential.
- Met with clients to conduct assessments of current situations and establish what needs to address.
- Maintained accurate case documentation, ensuring compliance with regulatory requirements and agency policies.
- Provided crisis intervention services, deescalating tense situations and connecting individuals to appropriate support systems.
Permit Technician
TiIllamook County Community Development
- Handled large volumes of incoming inquiries via phone calls, emails, or walk-in appointments professionally while managing competing demands on time effectively.
- Collaborated with other departments to address complex permit scenarios, ensuring compliance with all relevant regulations.
- Provided exceptional customer service by assisting applicants in navigating the permitting process, answering questions, and offering solutions to potential issues.
- Assisted the building department in preparing inspection reports, coordinating scheduling, and providing accurate documentation for each project.
Ophthalmic Technician
Coastal Eye Care
- Patient care, phone triage, insurance authorizations, customer care with Care Oregon clients, community outreach for the under served and under-insured population. Maintaining patient records through EHR system.
Administrative Assistant II
The City of Rockaway Beach
- Multiple duties in support of City office staff ,City court, City Council, Planning Commission, Tourism Commission and outreach in the community, courteous customer service via telephone and front desk as the first contact in utility bill questions and difficulties, court customers and upset citizens with City code and ordinance disputes, development and supervision of community events, social media, employee security, invoicing and business licenses. Documenting accurate information by transcription of council meetings, maintaining spreadsheets and records of transient room taxes an d marijuana business taxes.
Medical Assistant Supervisor
The Rinehart Clinic
- Outreach and Enrollment Manager, HIPAA, Safety and OSHA Officer Implementation of the Cover Oregon program on the North Oregon Coast. Outreach to the community and community organizations to educate and facilitate screening and enrollment in medical insurance programs.Participation in the Cover Oregon Collaboration for Tillamook County. Outreach in the community, including classes to educate patients regarding resources for improved health and life courses. HRSA grant reporting. Participation in the CCO organization including collaboration meetings, clinic reporting and facilitating implementation of metrics to improve health outcomes. Implementation of SBIRT screening. Breast Health Coalition member as well as Breast and Cervical Cancer Program representative serving Tillamook County to lessen financial burdens to cancer patients. Case management duties with diabetic population, hypertensive patients and special needs groups. Support with Suboxone program and patients. Duties of HIPAA, Safety and OSHA officer to include precise record keeping, instructional meetings with staff and community education.
- Sound Family Medicine- Puyallup, WA
Certified Medical Assistant
Adventist Health Tillamook Medical Group
- Serve as a key member of interdisciplinary healthcare team for a busy multi-specialty medical practice. Assist MDs as well as PA and NP team in ensuring optimal patient care and smooth daily functioning of office. Superior attention to detail and compassion for efficient handling of patients and their concerns to support doctors and nursing staff in focusing on the total health concerns of their patients.
- Demonstrated proficiency in taking patient medical histories and vital signs, as well as in performing well checks, injections and various surgical procedures and ancillary tests (e.g., EKGs, phlebotomy and urinalysis)
- Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment.
- Responsible for vaccine and medication inventory as well as clinic stock inventory.
- Managed patient programs for assistance in getting medication at little to no cost. Knowledgeable of medications, indications there for and tests to monitor harm or effectiveness.
- Helped implement practice's quality assurance and control program. Efforts ensured compliance with HIPAA, and OSHA regulations; improved patient care/satisfaction; and physician's productivity.
- Reacted calmly and effectively in emergency situations, and added the personal, caring touch that immediately put patients at ease.
Medical Assistant
The Portland Clinic
- Skills gained by floating to multiple clinics in multiple specialties.
- Support in procedures (sigmoidoscopies), support of nursing staff and learned proper instrument sterilization technique.
Education
None - Office Administration
Western Governors University
Salt Lake City, UT06.2016
Associate - Nursing prerequisites
Tillamook Bay Community College
Tillamook, OR01.2011
CMA - Certified Medical Assistant
Concorde Career Institute
Portland, OR06.1992
None - Elementary education
Portland State University, Portland Community College
Portland, OR06.1991
Skills
- Medical Terminology (10 years), Patient Care (10 years), Microsoft Office (10 years), Outstanding written and verbal communication skills (10 years), A high level of empathy and passion for the field (10 years)
- HIPAA compliance
- Clinical documentation
- Electronic health records
- Patient documentation
- Patient assessments
- Conflict resolution
- Attention to detail
- Multitasking and organization
- Team collaboration
- Verbal and written communication
- Complex Problem-solving
Certification
- CMA
- CPR/First Aid
Affiliations
- American Association of Medical Assistants
- Certified Notary
Timeline
Human Services Specialist
Oregon Department Of Human Services
10.2022 - Current
Associate - Nursing prerequisites
Tillamook Bay Community College
CMA - Certified Medical Assistant
Concorde Career Institute
None - Elementary education
Portland State University, Portland Community College
Permit Technician
TiIllamook County Community Development
Ophthalmic Technician
Coastal Eye Care
Administrative Assistant II
The City of Rockaway Beach
Medical Assistant Supervisor
The Rinehart Clinic
Certified Medical Assistant
Adventist Health Tillamook Medical Group
Medical Assistant
The Portland Clinic
None - Office Administration
Western Governors University
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