Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Tammi King

Porter

Summary

Dynamic healthcare professional with extensive experience at Memorial Hermann Health System, excelling in medical billing and patient account management. Proven ability to resolve discrepancies and enhance patient services through effective communication and meticulous record-keeping. Skilled in ICD-10 coding and committed to delivering exceptional customer support in fast-paced environments.

Overview

12
12
years of professional experience

Work History

Community Liason

AccentCare
Humble
04.2023 - Current
  • Reviewed patient accounts for compliance with insurance policies.
  • Maintained detailed records of patient billing information and transactions.
  • Updated patient information in electronic health record system consistently.
  • Resolved billing discrepancies with departments and insurance companies efficiently.
  • Coordinated patient referrals to facilitate timely access to medical services.
  • Streamlined referral processes through effective communication with healthcare providers.
  • Monitored referral statuses and diligently followed up on pending requests.
  • Communicated regularly with physicians, nurses, case managers, and social workers regarding referral requirements.

Patient Account Representative

Memorial Hermann Health System
Houston
10.2019 - 04.2023
  • Ensured timely billing for Medicare by submitting physician orders for signature.
  • Updated existing patient files with relevant information such as changes in address or contact information.
  • Performed administrative functions for assigned accounts, recorded address changes and purged records.
  • Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
  • Updated clinician time reports and verified travel times for accuracy.
  • Managed office supply orders to sustain adequate inventory levels.
  • Maintained employee contact information to facilitate effective communication.

Patient Service Coordinator

MD Anderson Cancer Center
The Woodlands
02.2014 - 10.2019
  • Assist patients with check-in. Insurance verification...schedule appointments

Education

Some college -

Skills

  • Order entry and insurance verification
  • Accounting and medical billing
  • Medical records management
  • Office management and administration
  • Pharmacy technician expertise
  • ICD-10 and medical coding
  • Microsoft Office proficiency
  • Multi-line phone systems operation
  • Customer service and support
  • Medical office experience
  • Scheduling and documentation review
  • Anatomy knowledge and medical terminology
  • Data entry and computer operation

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Community Liason

AccentCare
04.2023 - Current

Patient Account Representative

Memorial Hermann Health System
10.2019 - 04.2023

Patient Service Coordinator

MD Anderson Cancer Center
02.2014 - 10.2019

Some college -

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