Summary
Overview
Work History
Education
Skills
Timeline
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Tammi McCoy

Chicago,IL

Summary

Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience

Work History

Clerk

Pactiv Evergreen
01.2022 - 01.2023
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Enhanced office organization with regular maintenance of files, records, and supplies inventory.
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Facilitated communication between departments through prompt forwarding of messages and coordination of inter-departmental meetings.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
  • Contributed to the success of projects by conducting thorough research and compiling relevant information for use by team members.
  • Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.

Emergency Room Registrar

Loyola Medicine
01.2018 - 12.2020
  • Provided compassionate support to families, addressing concerns and answering questions during their time of need.
  • Enhanced patient satisfaction by promptly and accurately registering emergency room patients.
  • Collaborated with medical staff, ensuring timely communication of critical patient information for expedient care delivery.
  • Participated in ongoing training opportunities, staying current on best practices in emergency department registration procedures.
  • Reduced potential conflicts or misunderstandings among patients or family members through clear explanations of hospital policies and procedures.
  • Increased patient satisfaction scores with a compassionate approach, actively listening to concerns, and addressing inquiries in a timely manner.
  • Ensured patient safety by verifying identification and cross-checking information against electronic health records before registering or updating existing accounts.
  • Streamlined registration processes for improved efficiency and reduced wait times.
  • Assisted in reducing ER overcrowding by efficiently directing patients to appropriate care areas.
  • Verified insurance coverage, coordinating with insurers to ensure accurate billing information.
  • Utilized electronic health records systems for accurate documentation and data entry, minimizing errors and improving patient record management.
  • Facilitated smooth transitions between ER departments by effectively communicating pertinent patient details with other registrars and healthcare professionals.
  • Maintained strict patient confidentiality by adhering to HIPAA regulations and protocols.
  • Contributed to a welcoming environment by maintaining a clean and organized registration area at all times.

Education

Associate of Arts - Business/Economics

Richard J. Daley College
Chicago
06.2024

Skills

  • Administrative Support
  • File Maintenance
  • Bookkeeping
  • Information Security
  • Research
  • Spreadsheet development
  • Filing systems
  • Schedule and calendar management
  • Document Management
  • Administrative tasks
  • Telephone Etiquette
  • Basic accounting

Timeline

Clerk

Pactiv Evergreen
01.2022 - 01.2023

Emergency Room Registrar

Loyola Medicine
01.2018 - 12.2020

Associate of Arts - Business/Economics

Richard J. Daley College

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Tammi McCoy