To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
41
41
years of professional experience
Work History
Domestic Engineer
Stay At Home Mom
11.2004 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Demonstrated strong organizational and time management skills while managing multiple projects.
National Account Associate
First American Title Insurance Co
08.2000 - 11.2004
Monitored industry trends to ensure the company remained competitive within the market, sharing insights with senior management regularly.
Assisted in the onboarding process for new national accounts, seamlessly transitioning them into the company''s systems and processes.
Facilitated smooth communication between clients and internal departments, resolving any issues that arose promptly and professionally.
Strengthened relationships with key clients by providing exceptional customer service and addressing their needs in a timely manner.
Conducted regular reviews of account performance, implementing action plans as needed to improve results.
Trustee/Operations Manager
Chicago Title Insurance Co
02.1995 - 08.2000
Supervised operations staff and kept employees compliant with company policies and procedures.
Facilitated smooth collaboration between departments through clear communication channels.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Interacted well with customers to build connections and nurture relationships.
Trained and guided team members to maintain high productivity and performance metrics.
Trustee/Sale Officer
Specialized, Inc.
02.1987 - 02.1995
Executed California and Nevada foreclosures through Trustee Sale for over 20 firms clients.
Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
Branch Service Representative
Crocker/Wells Fargo Bank
06.1983 - 02.1986
Handled cash drawer responsibilities accurately, balancing daily deposits and withdrawals while adhering to security protocols.
Increased branch sales by offering personalized financial solutions to clients and promoting bank products and services.
Participated in regular training sessions to stay current on banking policies, procedures, and industry news for better customer service delivery.
Enhanced customer satisfaction by providing efficient and timely service in processing transactions and resolving issues.
Education
Introduction To Business - Business Administration
Santa Barbara Business College
Santa Barbara, CA
1986
Skills
Dependable and Responsible
Multitasking Abilities
Organization and Time Management
Friendly, Positive Attitude
Teamwork and Collaboration
Customer Service
Problem-Solving
Computer Skills
Timeline
Domestic Engineer
Stay At Home Mom
11.2004 - Current
National Account Associate
First American Title Insurance Co
08.2000 - 11.2004
Trustee/Operations Manager
Chicago Title Insurance Co
02.1995 - 08.2000
Trustee/Sale Officer
Specialized, Inc.
02.1987 - 02.1995
Branch Service Representative
Crocker/Wells Fargo Bank
06.1983 - 02.1986
Introduction To Business - Business Administration