Tammi Ragland
Nashville,TN
Summary
Veteran Food Service Manager successful at improving operations through efficiency updates, cost control strategies and profit management optimization. Excellent communication, planning and conflict resolutions skills.
Overview
13
13
years of professional experience
Work History
Food Service Manager
Aramark
Nashville , TN
05.2017 - Current
- Maintained compliance with company policies and procedures for food safety, sanitation and quality.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Reviewed and approved employee schedules and timesheets.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
- Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
- Oversaw food preparation and monitored safety protocols.
- Motivated staff to perform at peak efficiency and quality.
- Purchased food and cultivated strong vendor relationships.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
Assistant Manager
CarrolsLLC
Nashville, TN
03.2014 - 05.2017
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Assistant Manager
Buger King
Oakland, TN
02.2009 - 02.2014
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Education
No Degree - Certified Nursing Assistant
South Suburban College of Cook County
South Holland, IL08.1987
Skills
- Equipment Maintenance
- Front of House Management
- Menu Pricing and Writing
- Supply Ordering and Management
- Delegating Assignments and Tasks
- Labor and Food Cost Control
- Health Code Compliance
- Staff Scheduling
- Staffing and Sales Reporting
- Brand Loyalty
Timeline
Food Service Manager
Aramark
05.2017 - Current
Assistant Manager
CarrolsLLC
03.2014 - 05.2017
Assistant Manager
Buger King
02.2009 - 02.2014
No Degree - Certified Nursing Assistant
South Suburban College of Cook County
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