Forward-thinking Executive Assistant accomplished in aiding company leaders with key functions. Gifted at managing busy schedules, organizing projects and providing stellar administrative support to executive team. Analyzes, prioritizes and completes tasks with professionalism and sound judgment.
Overview
20
20
years of professional experience
Work History
Retail Supervisor
Isleta Casino & Resort
Albuquerque, NM
3/25/202 - Current
Communicates with higher level, resolves guest issues, maintains inventory once a month, gift cards, returns, transaction with guests.
Making sure that all of are orders are correct when received from shipping and receiving.
Main person for inventory for the Concerts, and transactions.
Monitors staff with interactions with the guest and there attendance.
Does scheduling for PTO,
Making sure that new employees are up to date with the SOP's and keeping up with revised SOP'S.
Interacts with higher up.
Going to meetings
10-key, AS400, Net Suites, Excel, EMC, Shift 4
Shift Leader
Burritos Alinstante
Los Lunas, NM
03.2018 - 03.2023
Supervised and led employees to maintain productivity and customer service levels.
Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Handled escalated customer concerns and emergencies in absence of manager or supervisor.
Deli Associate
Phillips 66
Los Lunas, NM
08.2017 - 03.2018
Completed orders by slicing, weighing, packaging and pricing meats and cheeses.
Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
Communicated effectively with deli counter customers to answer questions and make recommendations.
Received new inventory and rotated stock by dates to keep items fresh and usable.
Updated food displays, cases and other customer-facing areas to increase sales of special items.
Executive Assistant
Valencia County Detention Center
Los Lunas, NM
02.2006 - 12.2011
Maintained company confidence and protected business operations by keeping sensitive information confidential.
Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
Set up meeting and event logistics for senior management and updated calendars.
Made travel arrangements to provide executives seamless and travel policy-approved business trips.
Managed daily invoices, reports and proposals.
Managed and tracked expenses to meet company budget requirements.
Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
Followed proper accounting and bookkeeping procedures to support audits.
Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
Relayed messages, retrieved reports and printed documents for co-workers to assist with office workflow.
Legal Secretary
District Attorney Office
Los Lunas, NM
05.2004 - 02.2006
Photocopied all correspondence, documents and other printed materials.
Proofed documents and submitted to attorneys for review.
Composed and revised legal documents, letters, depositions and court documents.
Drafted letters and prepared legal correspondence for attorneys and legal assistants.
Received and disbursed incoming mail.
I was in charge of setting up Grand Jury.
Filing Grand Jury Warrants
I had two attorney with a case load of 300
Executive Secretary
Valencia County Sheriff Department
Los Lunas, NM
2004 - 2006
Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures.
Ordered office supplies to keep stationary and inventory properly stocked.
Coordinated meeting and work schedules for staff teams and executives.
Maintained office by preparing payroll, designing filing systems and reviewing and approving supply requisitions.
Managed director's calendar and prepared meeting agenda and materials.
Prepared accounts payable paperwork necessary to process invoices.
Organized, scheduled and confirmed board and team meetings.
Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
Delivered optimal administrative, customer service and case management support.
Took detailed notes in meetings and disseminated information afterward.
Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.