Tammi Staggs
Clermont
Summary
Dynamic professional with a proven track record at Kroger Distribution Center, excelling in customer service and inventory management. Recognized for enhancing customer satisfaction through personalized recommendations and streamlining inventory processes, achieving significant accuracy improvements. Skilled in planning and organization, with a strong focus on team collaboration and training new associates.
Overview
6
6
years of professional experience
Work History
Personal Shopper/Inventory Control Clerk Associate
Kroger Distribution Center
08.2024 - Current
- Executed accurate product selection based on customer preferences and seasonal trends.
- Streamlined inventory processes, reducing discrepancies and improving accuracy in stock levels.
- Provided personalized recommendations, enhancing customer satisfaction and repeat business.
- Collaborated with team members to optimize order fulfillment processes, achieving greater efficiency.
- Managed inventory records, ensuring timely updates and accuracy in stock counts.
- Trained new associates on inventory control procedures and effective customer service techniques.
- Assisted in setting up promotional displays and remerchandising sections to boost sales.
Cashier Team Lead/Host Trainer
Country Side Diner
11.2019 - 07.2024
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Lake Brantley High
Altamonte Springs, FLSkills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
- Customer relations
Timeline
Personal Shopper/Inventory Control Clerk Associate
Kroger Distribution Center
08.2024 - Current
Cashier Team Lead/Host Trainer
Country Side Diner
11.2019 - 07.2024
High School Diploma -
Lake Brantley High