Summary
Overview
Work History
Education
Skills
Certification
Timeline
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TAMMI SWENSEN

Grayslake ,IL

Summary

Engaged, positive, and dedicated team player, with strong interpersonal skills looking to start a new career after staying home to raise two children. Customer focused and excited to make a difference improving patients hearing and lives. Experienced at communicating with hard of hearing as well as deaf family members.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Teacher's Assistant

Freelance
09.2002 - 08.2023
  • Volunteered in students' classrooms providing support to teachers
  • Assisted students in developing deeper understanding of course concepts by providing one-on-one and small group support.
  • Volunteered at non profit organizations to help others and make positive differences in communities.

Independent Retail Sales Consultant

Self-employed
09.2016 - 06.2018
  • Consulted with customers to assess requirements, offer product recommendations and resolve issues after sales.
  • Conducted on-site product demonstrations to highlight features, answer customer questions, and answer concerns.
  • Used strong customer service skills to develop loyal customer base, increasing repurchasing rate.

Teacher

First Circle Learning Center
06.2001 - 06.2002
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Incorporated multiple types of teaching strategies into classroom.
  • Participated in parent teacher conference to discuss developments of students and increase support

Teacher

Small Circle Of Friends
09.1995 - 06.2001
  • Communicated enthusiasm for learning and incorporated engaging activities to achieve student participation.
  • Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
  • Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement

Education

Bachelor of Arts - Psychology

Gordon College
Wenham, MA
05.1995

Skills

  • Effective Customer Communication
  • Client Needs Assessment
  • Consultative Sales Approach
  • Client Rapport-Building
  • Interpersonal Communication Skills
  • Building Client Relationships
  • Customer Service and Assistance
  • Sales Knowledge
  • Client Satisfaction
  • Professional Development
  • Community Involvement
  • Conflict Resolution

Certification

OCCS teacher certified in Massachusetts

Timeline

Independent Retail Sales Consultant

Self-employed
09.2016 - 06.2018

Teacher's Assistant

Freelance
09.2002 - 08.2023

Teacher

First Circle Learning Center
06.2001 - 06.2002

Teacher

Small Circle Of Friends
09.1995 - 06.2001

Bachelor of Arts - Psychology

Gordon College

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TAMMI SWENSEN