Tammi Van Cleave
Little Rock,AR
Summary
Accomplished Branch Manager with a proven track record at Med James Inc, enhancing team performance and aligning branch objectives with corporate goals. Expert in fostering teamwork and collaboration, coupled with exceptional problem-solving abilities. Achieved a significant reduction in employee turnover through strategic recruitment and training, demonstrating a strong commitment to organizational excellence and client service all while growing my own book of business and a producer, achieved growth every year of my career.
Overview
25
25
years of professional experience
Work History
Team Leader
Novatae Risk Group
04.2015 - Current
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Assisted in recruitment to build team of top performers.
Branch Manager
Med James Inc
05.2005 - 04.2015
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
- Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
P&C Underwriter
M J Kelly Company
05.1999 - 05.2005
- Provided excellent customer service by addressing inquiries promptly and offering comprehensive explanations of underwriting decisions.
- Analyzed credit, income, compliance, title documents, and appraisals during underwriting process.
- Documented underwriting decisions and provided evidence of compliance with applicable regulations.
- Developed strong relationships with brokers, leading to a higher volume of quality submissions and successful underwritings.
- Mentored junior underwriters, providing guidance on best practices and improving overall team performance.
Education
No Degree - Education
Henderson State University
Arkadelphia, ARAssociate of Arts - Accounting
Southern Arkansas University
Magnolia, AR12.1985
High School Diploma -
Gurdon High School
Gurdon, AR05.1983
Skills
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Team motivation
- Coaching and Mentoring
- Documentation And Reporting
- Complex Problem-Solving
- Analytical Thinking
- Client Service
- Decision-Making
Timeline
Team Leader
Novatae Risk Group
04.2015 - Current
Branch Manager
Med James Inc
05.2005 - 04.2015
P&C Underwriter
M J Kelly Company
05.1999 - 05.2005
No Degree - Education
Henderson State University
Associate of Arts - Accounting
Southern Arkansas University
High School Diploma -
Gurdon High School
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