Tammie Blyden
Leland,NC
Summary
Compassionate professional with over 10 years of experience in customer service and conflict resolution. Proven ability to maintain safe environments and effectively support individuals from diverse backgrounds. Committed to ensuring student safety and comfort as a School Bus Monitor.
Overview
17
17
years of professional experience
Work History
Operator
Uber
01.2017 - Current
- Driving customers to and from their destinations in a safe and timely manner.
- Resolved customer concerns to boost satisfaction levels.
- Performed administrative tasks to support operational efficiency.
- Navigated fast-paced environment while upholding five-star rating.
Customer Service Representative
Arise
01.2014 - 01.2016
- Answered incoming customer calls regarding product inquiries, orders, and complaints, ensuring customer satisfaction through effective communication.
- Provided customers with product and service information.
- Resolved customer issues promptly, enhancing customer loyalty and retention.
- Maintained accurate records of customer interactions and transactions to support service quality and follow-up.
- Executed contracts with various companies to establish business agreements.
Sales & Customer Service
Infinite Marketing
01.2010 - 01.2014
- Managed sales processes efficiently.
- Resolved customers' online issues
- Managed financial record keeping and analysis using QuickBooks, ensuring accuracy and compliance.
- Addressed and resolved customers' online issues, improving satisfaction and retention.
Education
High School Diploma -
Brunswick Community College
Supply, NCSkills
- Passenger Safety
- Road Safety Compliance
- Fleet Management
- Route Optimization
- Customer service
- Customer Interaction
- Conflict Resolution
- Clear communication
- Effective communication
- Detail-oriented
- Attention to detail
- Time Management
- Fast-paced adaptability
- Teamwork & Collaboration
- Patience & Dependability
- Safe environment
- Problem Solving Skills
Timeline
Operator
Uber
01.2017 - Current
Customer Service Representative
Arise
01.2014 - 01.2016
Sales & Customer Service
Infinite Marketing
01.2010 - 01.2014
High School Diploma -
Brunswick Community College