Dynamic Medical Assistant with extensive experience at Advanced Dermatology Surgical And Medical Group, excelling in patient care and surgical assistance. Proven ability in electronic health records and patient communication, ensuring compliance with HIPAA regulations. Recognized for exceptional customer service and dedication to improving patient outcomes through effective scheduling and support.
Overview
25
25
years of professional experience
Work History
Medical Assistant
Advanced Dermatology Surgical And Medical Group
Montgomery, AL
02.2024 - Current
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Administered injections, medications and treatments as directed by the physician.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Provided assistance to medical staff in performing minor surgical procedures.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
Prepared laboratory specimens for analysis and organized lab results for review by the physician.
Collected samples from patients for laboratory testing purposes.
Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
Documented notes during patient visits.
Responded to patient callbacks and phone-in prescription refill requests.
Contacted pharmacies to submit and refill patients' prescriptions.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Incorporated outside records into charts and EHR.
Assisted back office patient processes to reduce office wait times.
Kept facility stocked with necessary supplies, equipment and instruments.
Positioned patients properly during examination or treatment for comfort and safety.
Handled general office duties to support administrative staff during peak hours.
Communicated with pharmacies for prescription refills on behalf of supervising physician.
Prepared treatment rooms for patient examinations.
Medical Assistant/Office Manager
Dr. Hubert Matthews, M.D.
Montgomery, Alabama
06.2000 - 02.2024
Greet and check-in patients, collect personal, medical and insurance information.
Schedule and reschedule patient appointments, collect co pay.
File insurance and coding for Dermatology, use Medisoft software entering patient information, Ability/PC-ACE and Availity software to file insurance claims, microsoft word, order supplies for office and accounting for the office.
Post all insurance payments and accounts receivable, deposits, medical records and filing charts.
Manage a multi-line phone system, calling in prescriptions.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Inspected equipment to ensure proper working order prior to use on patients.
Provided assistance to medical staff in performing minor surgical procedures.
Registered new patients into practice management software program accurately entering demographic information.
Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
Organized patient charts before each day's clinic sessions began.
Administered injections, medications and treatments as directed by the physician.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Filed insurance claims forms in accordance with applicable regulations.
Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
Documented notes during patient visits.
Cleaned and maintained medical equipment following procedures and standards.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Responded to patient callbacks and phone-in prescription refill requests.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Contacted pharmacies to submit and refill patients' prescriptions.
Scheduled appointments for patients via phone and in person.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Organized charts, documents and supplies to maintain team productivity.
Kept facility stocked with necessary supplies, equipment and instruments.
Child and Youth Program Assistant/ Front Desk Receptionist at Fort Meade School Age CenterChild and Youth Program Assistant/ Front Desk Receptionist at Fort Meade School Age Center