Tammie Carter
North Charleston,SC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Summary Court Specialist
Charleston County Government
02.2023 - 02.2024
- Contributed to preparation of jury instructions, verdicts and jury forms to support court proceedings.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Coordinated with law enforcement agencies for timely service of process and efficient scheduling of hearings.
- Maintained flow of documents received and served through appropriate clerks up to judges and back to final destination.
- Responded to requests for information from public, other municipalities or state and federal legislative offices.
- Issued public notification of official activities or meetings.
- Provided assistance to attorneys and court personnel in courtroom
Administrative Services Coordinator II
Charleston County Attorney's Office
04.2022 - 02.2023
- Facilitated the onboarding process for new hires by preparing necessary materials and ensuring a smooth transition into their respective roles.
- Organized and updated databases, records and other information resources.
- Guided internal and external requests to determine timing and scope of projects.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Created reports, presentations and other materials for executive staff.
- Provided comprehensive support to management staff, ensuring smooth day-to-day operations and optimal use of resources.
- Created organized filing system to manage department documents.
- Managed sensitive information with discretion, maintaining strict confidentiality when handling personal or proprietary documents.
Receptionist
Ninth Circuit Solicitor's Office
05.2021 - 04.2022
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Answered central telephone system and directed calls accordingly.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained confidentiality of information regarding clients and company.
HR Generalist
Johnson Investigation & Security Agency, LLC
01.2017 - 05.2021
- Liaised between management and employees to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Briefed job applicants regarding responsibilities, benefits and schedules to provide information regarding job specifications and logistics.
- Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
- Administered payroll accurately, ensuring timely payment processing while minimizing errors in calculations or deductions.
- Oversaw and managed hiring process and assisted human resources.
Human Services Specialist I
South Carolina Department Of Social Services
12.2019 - 02.2021
- Maintained accurate case documentation, ensuring compliance with regulatory requirements and agency policies.
- Processed applications and followed strict procedures to keep sensitive data confidential.
- Acted as mandatory reporter of abuse.
- Utilized complex client management systems, both digital and manual and maintained sensitive information in highly encrypted databases.
- Participated in trainings and seminars to improve skills set and knowledge.
- Maintained heavy caseload of approximately 75 cases by utilizing effective time management and organizational skills.
- Answered high volume of calls and provided assistance through effective listening and question response skills.
- Adhered to strict client confidentiality laws and site-specific procedures to uphold privacy and provide best experience possible.
Education
Bachelor of Arts - Criminal Justice
Claflin University
Orangeburg, SC05.2009
Associate of Applied Science - Human Services
Denmark Technical College
Denmark, SC05.2007
GED -
Bamberg-Ehrhardt High School
Bamberg, SC05.2002
Skills
- Money Handling
- Office Management
- Legal Terminology
- Case file preparation
- Data Entry
- Customer Service
- Public Service
- Teamwork and Collaboration
- Microsoft Office
- Friendly, Positive Attitude
- Supervision and leadership
- Oral and Written Communication Skills
Timeline
Summary Court Specialist
Charleston County Government
02.2023 - 02.2024
Administrative Services Coordinator II
Charleston County Attorney's Office
04.2022 - 02.2023
Receptionist
Ninth Circuit Solicitor's Office
05.2021 - 04.2022
Human Services Specialist I
South Carolina Department Of Social Services
12.2019 - 02.2021
HR Generalist
Johnson Investigation & Security Agency, LLC
01.2017 - 05.2021
Bachelor of Arts - Criminal Justice
Claflin University
Associate of Applied Science - Human Services
Denmark Technical College
GED -
Bamberg-Ehrhardt High School
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