Bilingual in Spanish and meticulous with outstanding attention to detail. Diligent and industrious educator and data collector with proven results. Engaging and creative social media manager utilizing Search Engine Optimization. Ambitious, ethical, and persistent leader. Well-versed and current in technological platforms and applications including Case Management System.
Overview
21
21
years of professional experience
Work History
Bilingual Troubleshooter
Westat
03.2024 - Current
Assisted team leaders and assessors in ECLS-K 2023/2024 study.
Served as a subject matter expert on key technologies, assisting colleagues with challenging technical problems.
Communicated with parents, administrators, teachers, and students in an effective and timely manner.
Well-versed in explaining this important study for the US Department of Education.
Bilingual (Spanish) Field Representative
Research Triangle International
01.2022 - 12.2023
Making telephone and in-person contact attempts with respondents.
Collecting confidential information using Case Management System.
Independently managing administrative duties, including participating in conference calls, and completing online training.
Kept up-to-date on industry trends, enabling informed decision-making during client engagements.
Locating hard-to-find respondents by following up on telephone and address leads and generating new leads
Maintaining accurate, up-to-date records of progress in the field.
Completed paperwork in full, on time and with high accuracy.
Established strong relationships with clients, fostering trust and loyalty for ongoing business growth.
Enhanced customer satisfaction by promptly addressing concerns and providing effective solutions.
K-6 Teacher / all subjects
New Hanover County Schools
08.2003 - 05.2022
Communicated with students, parents, colleagues, administrators, and support staff to ensure and encourage open lines of communication in the child's best interest
Created both reading and math groups based on academic needs to best instruct each student and flexed students based on skill proficiency
Successfully collaborated with and hosted five UNCW teaching interns
Consistently attended Professional Development workshops to keep my instruction relevant and contemporary
Served as Grade Level Chair for six years in second grade
Reviewed and retaught concepts as evidenced by data or formative assessments
Effectively taught and embraced lessons on diversity, social emotional skills, and communication strategies
Hosted 9 UNCW interns as their partnership teacher and mentor.
Social Media Director
Sober Sisters Society, LLC
03.2020 - 03.2022
Developed and created marketing content such as memes, blogs, promotional materials, and advertisements for social media
Analyzed and reported social media and online marketing campaign results
Set clearly defined goals to drive customer retention, brand awareness and website or social media traffic
Created and improved page content, keyword relevancy, and branding to achieve search engine optimization goals
Drove brand awareness by reaching 54.4K Instagram followers in two years
Crafted visual designs and brand messaging elements for consistency across digital advertising and marketing platforms
Utilized Twitter, Instagram, Pinterest, Apple Podcasts, Spotify, YouTube, and Facebook to promote products, services, and content.