Tammie Dahinden

Work History

HSE Analyst

Cummins

Avondale, USA

05.2018 - 02.2019

Created reports, presentations, and other documentation for stakeholders.
Provided recommendations based on data analysis results.
Maintained accurate records of all data collected during analysis processes.
Participated in regular meetings with management to assess and address issues and identify and implement improvements.
Utilized formulas to extract data from queries into Excel spreadsheets.
Synthesized multiple sources of data and large data sets to develop reports, tools and metrics.
Integrated standardized tools and templates to streamline cross-functional project management.
Assessed company operations for compliance with safety standards.
Analyzed key performance indicators to identify effective strategies.

Administrative Assistant

Cummins

Glen Burnie, USA

01.2016 - 05.2018

Organized and maintained filing systems for physical and electronic safety documents, ensuring accuracy and confidentiality of records.
Composed letters, memos, reports, emails, Power Point presentations and other written correspondence as required by management staff.
Performed planning of community volunteering events for employees, by arranging events with various non profit organizations.
Provided secretarial and office management support while building cooperative working relationships with department managers.
Performed safety training and on board training to new employees.
Coordinated safety meetings and conferences as Safety committee lead.
Managed physical and digital files, monitored spreadsheets and updated reports to coordinate safety project materials.
Composed safety correspondence, reports and safety meeting notes.
Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.

Assisted Living Dept. Manager

Sunrise Senior Living

Silver Spring, USA

03.2015 - 01.2016

Developed strategies to improve customer service and increase sales by 10% within 6 months.
Lead and manage a team of 20+ employees in the Department, ensuring that all tasks are completed efficiently and on time.
Coached and trained new staff members, providing guidance on department policies and procedures.
Conducted regular performance reviews to monitor progress of individual employees.
Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.
Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
Balanced workloads to meet targets without overtaxing employees.
Delegated work to staff, setting priorities and goals.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Mediated conflicts between employees and facilitated effective resolutions to disputes.
Evaluated individual and team business performance and identified opportunities for improvement.
Managed budgets effectively by making sure costs stayed within allocated limits.
Identified training needs among staff members and organized relevant workshops accordingly.
Followed safety protocols and company processes and procedures.
Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
Enforced safety rules and other policies to protect employees and minimize company liability.
Exercised discretion and judgment in managing fast-paced environment adapting to change with sense of urgency.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Interviewed prospective employees and provided input to HR on hiring decisions.

Director of Sales and Marketing

Assisted Living Concepts, Sidney House

Port Orchard, WA

05.2011 - 12.2012

Cultivated and maintained strategic alliances with key partners and vendors.
Analyzed sales and marketing data for improved strategies.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Developed positive, performance-based internal sales and marketing culture to include mentoring staff.
Identified weaknesses in existing marketing campaigns to develop pragmatic solutions within budgetary constraints.
Suggested innovative ideas to increase sales and improve customer experience.
Created and implemented effective marketing and sales strategies to increase customer engagement and revenue.
Evaluated and monitored promotional activities to confirm adequate return on promotional funds.
Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
Built relationships with customers and community to establish long-term business growth.

Director of Assisted Living

Assisted Living Concepts, Laurel House

Port Angeles, WA

01.2010 - 05.2011

Developed and maintained courteous and effective working relationships.
Demonstrated leadership skills in managing projects from concept to completion.
Skilled at working independently and collaboratively in a team environment.
Adaptable and proficient in learning new concepts quickly and efficiently.
Responsible for day-to-day operations, working efficiently and productively with all team members.
Gained strong leadership skills by managing projects from start to finish.
Demonstrated strong organizational and time management skills while managing multiple projects.
Exercised leadership capabilities by successfully motivating and inspiring others.

Sales Department Head Manager

Crestwood Skilled Nursing Center

Port Angeles, WA

01.2007 - 01.2010

Managed time efficiently in order to complete all tasks within deadlines.
Proven ability to develop and implement creative solutions to complex problems.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Demonstrated creativity and resourcefulness through the development of innovative solutions.
Self-motivated, with a strong sense of personal responsibility.
Demonstrated strong organizational and time management skills while managing multiple projects.
Exercised leadership capabilities by successfully motivating and inspiring others.
Demonstrated respect, friendliness and willingness to help wherever needed.
Passionate about learning and committed to continual improvement.
Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Developed strong organizational and communication skills through coursework and volunteer activities.

Medical Assistant and Clinic Supervisor

Dr. Hobbs and Dr. Geren

Port Angeles, WA

01.2004 - 01.2007

Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Provided professional services and support in a dynamic work environment.
Self-motivated, with a strong sense of personal responsibility.
Exercised leadership capabilities by successfully motivating and inspiring others.
Passionate about learning and committed to continual improvement.
Applied effective time management techniques to meet tight deadlines.
Developed and maintained courteous and effective working relationships.
Demonstrated strong organizational and time management skills while managing multiple projects.
Demonstrated respect, friendliness and willingness to help wherever needed.

Summary

Overview

Work History

HSE Analyst

Administrative Assistant

Assisted Living Dept. Manager

Director of Sales and Marketing

Director of Assisted Living

Sales Department Head Manager

Medical Assistant and Clinic Supervisor

Education

Some College (No Degree) - Information Technology

Skills

Work Availability

Timeline

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