Tammie Duff

Human Resources for over 100 employees, process payroll daily and bi weekly, new hire orientation, benefits coordinator, employee relations, assist administrator with day to day operations, answer phones.

• Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
• Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
• Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
• Interceded between employees during arguments and diffused tense situations.
• Monitored front areas so that questions could be promptly addressed.
• Managed supervisor itinerary and appointments and streamlined scheduling procedures.

Human Resources for over 100 employees, process payroll daily and bi weekly, new hire orientation, benefits coordinator, employee relations, assist administrator with day to day operations.

• Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
• Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
• Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
• Interceded between employees during arguments and diffused tense situations.
• Monitored front areas so that questions could be promptly addressed.
• Managed supervisor itinerary and appointments and streamlined scheduling procedures.

• Maintained accuracy, completeness, and security for medical records and health information.
• Processed medical records requests from outside providers according to facility, state, and federal law.
• Maintained and organized supply room and purchased additional new materials according to department needs.
• Maintained patient records in compliance with security regulations.
• Uploaded physician progress notes, history, and physicals into electronic medical records.
• Maintained patient confidence by keeping patient records information confidential.
• Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
• Identified new methods to optimize medical records management.
• Kept accurate log of requests for medical information and records.
• Established and managed policies for completing, coding, signing, and indexing records.

Payroll, accounts payable, accounts receivable, inventory control, and purchasing.

Assist upper management with day to day operations of scrap mill, process scrap orders, purchase materials, customer service to supplier vendors.

• Assisted coworkers and staff members with special tasks on daily basis.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
• Opened and properly distributed incoming mail to promote quicker response to client inquiries.
• Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
• Facilitated timely delivery of special projects to meet organizational and departmental objectives.
• Liaised between clients and vendors and maintained effective lines of communication.
• Performed research to collect and record industry data.