Tammie Fowler
Fresno,CA
Summary
Dynamic professional with extensive experience in customer service and cash handling in high-volume environments. Expertise in resolving customer issues and maintaining accurate cash drawer management. Significant contributions to team success and operational excellence through effective inventory management and team supervision.
Overview
35
35
years of professional experience
Work History
Cashier
7-11 Convenience Store
Fresno, California
02.2023 - 03.2025
- Processed payments accurately and efficiently through cash register, enhancing customer experience.
- Processed customer transactions efficiently in high-volume convenience store.
- Accepted payments and issued receipts while providing change promptly.
- Maintained accurate cash drawer and balanced daily sales receipts consistently.
- Resolved customer complaints professionally, ensuring satisfaction and repeat business.
- Welcomed customers with warm greetings to create a friendly atmosphere., addressing inquiries regarding store products and services.
Cashier
7-11 Convenience Store
Fresno, CA
06.2021 - 04.2023
- Streamlined customer transaction processing to enhance service speed in high-volume convenience store.
- Resolved customer complaints with professionalism, ensuring customer satisfaction and loyalty.
- Maintained accurate cash drawer and balanced daily sales receipts.
- Arranged merchandise displays to enhance store layout. and stocked shelves to improve store aesthetics.
Crew Member
McDonald's
Sioux City, IA
05.2019 - 06.2019
- Thrived in fast-paced environment to ensure smooth operations
- Provided positive customer interactions to enhance dining experience
- Assisted food preparation team
- Maintained food stock levels to support preparation and service
- Washed and sanitized dishes
- Collected and disposed of trash
Cashier/Customer Service
Sams Mini Mart
Sioux City, IA
02.2019 - 04.2019
- Processed customer transactions with high accuracy, managing cash, checks, credit cards, and gift cards.
- Operated cash register effectively, ensuring prompt service.
- Greeted customers warmly, fostering a welcoming atmosphere.
- Maintained orderly checkout area, supporting a positive shopping experience.
- Completed all store closing procedures to ensure security and readiness for the next day. diligently while providing accurate change to customers.
- Ensured store cleanliness, contributing to overall customer satisfaction.
- Stocked shelves efficiently to ensure product availability.
Shift Leader
Jack in the Box
Clovis, CA
08.2008 - 05.2010
- Supervised employees during busy shifts, ensuring prompt service delivery and customer satisfaction.
- Oversaw food cooking processes to ensure adherence to safety standards.
- Conducted quality checks on food preparation and presentation to uphold standards and enhance customer experience.
- Trained new employees on company policies and operational procedures.
- Assisted in training new staff on shift operations.
- Managed store closure activities, securing premises and organizing inventory for next operational day.
- Organized and put away orders to streamline inventory management.
Cashier/Customer Service
76 Gas Station
Fresno, CA
02.2009 - 04.2009
- Processed customer transactions accurately and efficiently at local convenience store.
- Accepted cash and credit card payments, issuing receipts and providing accurate change.
- Greeted customers at entrance, creating welcoming atmosphere and addressing product and service inquiries.
- Maintained clean, organized checkout area to enhance customer satisfaction and streamline transactions.
- Closed store after completing all tasks thoroughly to ensure smooth operations for next shift.
- Restocked shelves regularly to ensure product availability for customers.
Assistant Manager
Beacon
Clovis, CA
04.2000 - 11.2003
- Supervised employees and conducted performance reviews to enhance team productivity.
- Coordinated team schedules to ensure adequate staffing levels for operations.
- Managed customer service inquiries and complaints, ensuring prompt and effective resolutions.
- Provided excellent customer service to all customers promptly and professionally.
- Managed inventory processes to maintain optimal stock levels and reduce waste.
- Performed official money count each shift to maintain accuracy in financial reporting.
- Ensured compliance with safety regulations and company policies across all operations.
- Maintained facility and coordinated maintenance tasks to uphold operational standards.
Cashier
Kmart
Clovis, CA
06.1991 - 06.1992
- Processed cash transactions accurately and efficiently
- Greeted customers upon arrival to create a welcoming atmosphere
- Packaged customer purchases efficiently
- Restocked shelves with merchandise to ensure product availability
Cashier
Carl's Jr
Clovis, CA
06.1990 - 10.1990
- Processed customer transactions, ensuring accurate cash handling and quick service
- Maintained neat and orderly cash drawer to enhance transaction efficiency
- Delivered efficient fast service, contributing to positive customer experiences
- Maintained a friendly demeanor
- Took customer's orders and served food
- Managed store opening and closing procedures to ensure readiness
- Followed safety procedures
Education
None - Child development
Fresno City College
Fresno, CA06-1999
High school or equivalent -
Clovis High School
Clovis, CA06-1992
Skills
- Cash handling and transactions
- Customer service and support
- Customer engagement
- Cash handling
- Inventory management
- Ordering and stocking processes
- Scanner operations and ID verification
- Retail compliance
- Problem solving
- Multitasking and organizational skills
- Dependability and reliability
- Relationship management
- Upselling techniques
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Cashier
7-11 Convenience Store
02.2023 - 03.2025
Cashier
7-11 Convenience Store
06.2021 - 04.2023
Crew Member
McDonald's
05.2019 - 06.2019
Cashier/Customer Service
Sams Mini Mart
02.2019 - 04.2019
Cashier/Customer Service
76 Gas Station
02.2009 - 04.2009
Shift Leader
Jack in the Box
08.2008 - 05.2010
Assistant Manager
Beacon
04.2000 - 11.2003
Cashier
Kmart
06.1991 - 06.1992
Cashier
Carl's Jr
06.1990 - 10.1990
None - Child development
Fresno City College
High school or equivalent -
Clovis High School