Tammie Gearhart
Denison,TX
Summary
Highly accomplished Accounts Receivable Management Professional with experience in credit and collections, cash applications, trade deductions, invoicing and account reconciliation. Proven track record of collections maintaining less than 1% bad debt. Recognized for streamlining AR processes, enhancing cash flow and maintaining excellent client relationships across Big Box retailers and high-volume accounts. Analytical, detail oriented and deadline-driven environments.
Overview
11
11
years of professional experience
Work History
Sr. Accounts Receivable Specialist
Segway Inc.
01.2024 - Current
- Managed accounts receivable processes to ensure timely invoice issuance and collections.
- Executed reconciliation of customer accounts, identifying discrepancies and resolving issues promptly.
- Assisted in developing credit policies to minimize risk and enhance cash flow management.
- Analyzed aging reports to prioritize collection efforts and improve outstanding balances recovery.
- Collaborated with cross-functional teams to streamline billing procedures and enhance operational efficiency.
- Implemented process improvements that reduced errors in invoicing and increased accuracy in financial reporting.
- Monitored credit limits, reducing risk exposure by proactively addressing potential delinquencies.
- Negotiated payment plans with delinquent clients, minimizing write-offs while maintaining customer relations.
- Supported month-end close activities by preparing accurate accounts receivable reports for finance department review.
- Liaised with external auditors during annual reviews by providing necessary documentation related to accounts receivable activities.
- Provided comprehensive financial reporting for management review, enabling data-driven decision making.
- Improved cash flow by managing and processing accounts receivable transactions timely and accurately.
- Streamlined billing processes, resulting in faster invoice generation and reduced errors.
- Reconciled discrepancies between invoices and customer payments efficiently, resolving any disputes promptly.
- Maintained up-to-date client records to facilitate accurate invoicing and payment tracking.
- Collaborated with sales team to resolve complex billing issues, ensuring client satisfaction and prompt payment.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Negotiated payment arrangements with customers to establish timely receipt of payments.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
Collections Specialist
WPP
01.2022 - 05.2024
- Managed collections process to reduce outstanding receivables and improve cash flow.
- Utilized specialized software for tracking overdue accounts and generating reports on collection metrics.
- Conducted regular follow-ups on delinquent accounts to ensure compliance with payment terms.
- Resolved discrepancies and escalated issues via ticketing and ERP updates
- Analyzed customer accounts to identify payment discrepancies and facilitate timely resolutions.
- Partnered with internal departments during weekly progress reviews to ensure alignment and resolve aged receivables.
- Enhanced process efficiency by identifying systemic gaps in order-to-cash (OTC) cycle.
AR Trade Deductions Specialist
Nature Nate's Honey Co.
05.2020 - 03.2022
- Researched and processed trade deductions, chargebacks, shortage/damage claims, and non-compliance issues.
- Posted daily cash (ACH, Wires, Lockbox) and maintained audit ready documentation.
- Coded and processed credit notes for major retailers including Walmart, Amazon, and Costco.
- Played a key role in ERP implementations and developed SOP's for deduction and claims resolution.
Collections Specialist
KidKraft
05.2019 - 05.2020
- Managed outreach for delinquent accounts and negotiated payment arrangements.
- Handled credit card payments, set up recurring drafts, and ensured customer satisfaction while maintaining firm collection standards.
- Developed and maintained strong relationships with clients to enhance communication regarding payments.
Accounts Receivable
Redstone Foods Inc.
01.2018 - 05.2019
- Contributed to the reduction of accounts receivable days by submitting clean claims with accurate coding information.
- Posted accounts receivable updates to office financial records.
- Contributed to positive cash flow by identifying opportunities for improvement in the accounts receivable process.
- Optimized workflows for accounts receivable department, streamlining tasks such as payment posting and reconciliation.
- Ensured data integrity in customer account records and financial reporting.
Billing Specialist / AR Collections Analyst
CyrusOne
10.2014 - 11.2017
- Oversaw a portfolio of exceeding $300M across 300+ accounts.
- Processed and verified billing transactions, ensuring accuracy and compliance with company policies.
- Resolved billing discrepancies through effective communication with clients and internal departments.
- Managed customer accounts, maintaining detailed records and addressing inquiries promptly.
- Applied payments, reconciled accounts, and managed client billing issues across portals.
- Initiated credits, submitted rejections, and worked closely with operations to resolve open balances.
- Implemented billing software enhancements to streamline invoicing processes and improve efficiency.
Education
Associate of Science -
Rio Hondo College
Whittier, CASkills
- Bank reconciliation
- Payment reconciliation
- Invoice processing
- Accounting software proficiency
- CRM, SAP, NetSuite, Workday
- Cash application
- Dispute resolution
- GAAP
- Auditing procedures
- Credit control
- Accounts receivable
- Microsoft Excel
- VLOOKUP'S & Pivot Tables
- Month-End Close
Timeline
Sr. Accounts Receivable Specialist
Segway Inc.
01.2024 - Current
Collections Specialist
WPP
01.2022 - 05.2024
AR Trade Deductions Specialist
Nature Nate's Honey Co.
05.2020 - 03.2022
Collections Specialist
KidKraft
05.2019 - 05.2020
Accounts Receivable
Redstone Foods Inc.
01.2018 - 05.2019
Billing Specialist / AR Collections Analyst
CyrusOne
10.2014 - 11.2017
Associate of Science -
Rio Hondo College