Tammie Hainsworth
Roy
Summary
Dynamic retail professional with six years at Maverik, excelling in team-building and customer satisfaction. Proven ability to resolve complex issues under pressure, enhancing customer loyalty. Highly organized and self-driven, I consistently achieve sales goals while maintaining a clean and welcoming environment. Skilled in both interpersonal communication and problem-solving.
Overview
8
8
years of professional experience
Work History
Maverik Lead Person
Maverik
08.2019 - Current
- Dedicated retail professional with six years of experience utilizing team-building and interpersonal skills in a fast paced customer-focused retail environment.
- Completed hundreds of dollars worth of sales on a daily basis.
- When not working directly with sales, I ensure the environment is clean, making sure supplies are where needed to be, making sure the customers are happy with their experience.
Customer Service Representative
Dental Select
04.2020 - 07.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving dental claims also customer concerns and questions.
- Resolved customer complaints with empathy, resulting in increased customer loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for our customers.
Customer Service Representative
AAA
06.2017 - 03.2020
- Able to quickly determine customer needs and direct them to best place to resolve their issue.
- Maintained calm and friendly attitude in high stress situations.
Education
Taylorsville High School
Taylorsville06-1983
Skills
Highly motivated,
Self driven and work directed (see examples in Maverik work history) Highly Organized
Able to maintain calm in stressful situations,
I aim for and achieve customer satisfaction
Timeline
Customer Service Representative
Dental Select
04.2020 - 07.2024
Maverik Lead Person
Maverik
08.2019 - Current
Customer Service Representative
AAA
06.2017 - 03.2020
Taylorsville High School
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