Tammie L. Klepser
Administrative
Winchester,VA
Summary
Dynamic professional with a proven track record at Winchester Cardiology & Vascular Medicine, excelling in medical records management and team leadership. Expert in electronic health records and data entry, with strong organizational skills that enhance operational efficiency. Committed to improving documentation quality and customer satisfaction through effective communication and collaboration.
Overview
9
9
years of professional experience
Work History
Administrative Assistant / Health Information Management
Grafton Schools, Inc.
Winchester, VA
04.2021 - 08.2022
- Work with case managers in sending out treatment plans and other documents to client's contacts.
- Send out incident reports daily to the appropriate individuals.
- Transcibe training videos into word documents for corporate managers.
- Print out records for discharging clients.
- Scan and upload documents into client's charts within a timely manner.
Sales Representative
EIT2.0
Leesburg, VA
08.2022 - 05.2025
- Data Entry in multiple databases
- Customer service through emails on a daily basis.
- Assisted with customer requests and answered questions to improve satisfaction.
- Identified needs of customers promptly and efficiently.
- Coordinated with other departments to ensure timely delivery of orders.
HIM Lead / Medical Records
Winchester Cardiology & Vascular Medicine
Winchester, VA
12.2015 - 04.2021
- Implemented processes and systems to maintain completeness of medical records documentation.
- Supervised work of 15 medical records staff, including coordinating schedules and delegating assignments to consistently achieve performance requirements.
- Worked with physicians to improve quality of incoming documentation for patients' records.
- Collected and documented patient data from paper sources and electronic health record formats.
- Archived inactive patient records to satisfy record retention guidelines and protocols.
- Delivered forms and patient records to nursing departments before medical appointments.
- Scanned paperwork and converted scans to electronic medical records using scanners and software.
- Verified completed information of release paperwork before issuing medical records to authorized requestors.
- Covered colleagues' duties during emergencies and staff shortages.
Education
CERTIFICATE - TRANSCRIPTION / EDITING
US Career Institute
Skills
- Medical terminology
- Document scanning
- Electronic health record/Epic
- Welligent
- Task prioritization
- Verbal communication
- Organization
- Teamwork
- Transcription
- Microsoft Office
- Word
- Outlook
- Data entry
- Customer service
- Order processing
Timeline
Sales Representative
EIT2.0
08.2022 - 05.2025
Administrative Assistant / Health Information Management
Grafton Schools, Inc.
04.2021 - 08.2022
HIM Lead / Medical Records
Winchester Cardiology & Vascular Medicine
12.2015 - 04.2021
CERTIFICATE - TRANSCRIPTION / EDITING
US Career Institute
Similar Profiles
Andrew ForbesAndrew Forbes
Head Teacher at Grafton Public SchoolsHead Teacher at Grafton Public Schools
Pamela GillinsPamela Gillins
Humanities Curriculum Coordinator, Grades 2-6 at Grafton Public SchoolsHumanities Curriculum Coordinator, Grades 2-6 at Grafton Public Schools
Jennifer BrunettaJennifer Brunetta
English Teacher at Grafton Public SchoolsEnglish Teacher at Grafton Public Schools
Michael MorganMichael Morgan
Machine Operator 2 at TrexMachine Operator 2 at Trex
Toby WinstonToby Winston
Volunteer at National Honor Society, NHSVolunteer at National Honor Society, NHS