Summary
Overview
Work History
Education
Skills
Timeline
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Tammie Lopez

Alderson

Summary

Dynamic Operations Supervisor with a proven track record at FedEx Ground, excelling in team training and performance monitoring. Successfully developed new operating practices, enhancing productivity and quality control. Skilled in safety oversight and operational planning, I foster effective communication and resolve issues efficiently, driving exceptional outcomes in fast-paced environments.

Overview

18
18
years of professional experience

Work History

Operations Supervisor

FedEx: Ground
07.2016 - Current
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews.
  • Kept high average of performance evaluations.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • managed specific day-to-day sort operations and assigned PH staff within a station.

Senior Operations Administrator

FedEx: Ground
11.2007 - 07.2016
  • Developed and executed from scratch new operating practices.
  • Maintained good communication with Drivers and Contractors.
  • Located and resolved customer service issues pertaining to package delivery.
  • Set a standard for proper quality control of packages processed through QA.
  • Utilized all resources to completed task for a satisfactory outcome.

Education

Associate of Science -

Eastern Oklahoma State College
Wilburton

Skills

  • Safety oversight
  • Performance monitoring
  • Scheduling coordination
  • Team Training
  • Productivity management
  • Employee development
  • Operational planning

Timeline

Operations Supervisor

FedEx: Ground
07.2016 - Current

Senior Operations Administrator

FedEx: Ground
11.2007 - 07.2016

Associate of Science -

Eastern Oklahoma State College

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Tammie Lopez