Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tammie Neptune

California City,CA

Summary

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

15
15
years of professional experience

Work History

Food and Supplies Driver

DoorDash
Fresno, CA
09.2024 - Current
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Handled merchandise in accordance with product handling standards.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Notified customers of delays to decrease calls to support.
  • Loaded and unloaded delivery vehicles with food items.
  • Ensured that the correct order was delivered to the customer.
  • Coordinated with restaurant staff on order accuracy and pickup times.
  • Picked up meals from local restaurants and dropped off at residential and business customer locations.
  • Carried food in insulated bags to maintain hot or cold temperature.
  • Observed strict food safety and handling procedures during transport to maintain the quality and integrity of meals.
  • Managed a high volume of deliveries during peak hours, effectively prioritizing and organizing orders to meet demanding schedules.

Driver

Uber Eats
Palmdale, CA
06.2022 - Current
  • Delivered packages to customers in a timely and efficient manner.
  • Delivered food orders to customers in a timely manner.
  • Ensured that the correct order was delivered to the customer.
  • Followed all safety protocols while driving.
  • Coordinated with restaurant staff on order accuracy and pickup times.
  • Answered customer inquiries regarding menu items, prices and availability.
  • Utilized GPS navigation systems to find most efficient routes for deliveries.
  • Provided excellent customer service throughout the delivery process.
  • Recorded accurate mileage log information during each shift.
  • Contacted customers if there were delays in delivery due to traffic or other issues.
  • Assisted in loading and unloading supplies when needed from suppliers or vendors.
  • Complied with company policies related to safe driving practices and procedures.

Community Volunteer

Community Members
Sanger, CA
08.2021 - Current
  • Led teams of volunteers in diverse projects, fostering teamwork and effective collaboration.
  • Collaborated with other organizations to plan activities for children and families living in poverty.
  • Assisted in organizing and coordinating food drives for local charities.
  • Conducted research on resources and programs that can benefit the community.
  • Attended meetings with other volunteers to discuss ways to improve the quality of life in the area.
  • Organized fundraising events to help fund various projects within the community.
  • Met regularly with individuals and families affected by poverty or homelessness to offer guidance and support.
  • Participated in clean-up efforts around parks and public spaces within the neighborhood.
  • Actively sought out new volunteer opportunities where I could make an impactful difference.
  • Advised residents on how best to utilize available resources for maximum benefit.

Personal Support Worker

Private Client
Fresno, CA
10.2018 - 08.2023
  • Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
  • Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Respected the rights of each individual client while maintaining confidentiality of all personal information.
  • Supported bathing, dressing and personal care needs.
  • Assisted with meal planning to meet nutritional plans.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Monitored vital signs and medication use, documenting variances, and concerning responses.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
  • Recorded client status progress and challenges in logbooks and reports.

Administrative Assistant

Career Services
Mojave, CA
11.2009 - 12.2009
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Conducted research online utilizing search engines such as Google or Yahoo!.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Scheduled appointments between clients and customers and internal staff members.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Answered questions from customers regarding products and services offered by the company.
  • Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
  • Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Executed on-time, under-budget projects by solving complex issues for senior leadership.

Education

GED -

DESERT WINDS
Lancaster, CA
06-1991

Skills

  • Daily logging
  • Passenger transportation
  • Load monitoring
  • Delivery pickup
  • Commercial driving
  • Emergency response
  • Punctual and reliable
  • Business management
  • Time management
  • Friendly and outgoing
  • Problem-solving
  • Safety protocols
  • Flexible schedule
  • Scheduling
  • Social media and promotions
  • File organization
  • Computer proficiency
  • Strong interpersonal skills
  • Staff motivation
  • Workflow planning
  • Multi-line phone proficiency

Timeline

Food and Supplies Driver

DoorDash
09.2024 - Current

Driver

Uber Eats
06.2022 - Current

Community Volunteer

Community Members
08.2021 - Current

Personal Support Worker

Private Client
10.2018 - 08.2023

Administrative Assistant

Career Services
11.2009 - 12.2009

GED -

DESERT WINDS

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