Tammie Pearson
Bastrop
Summary
Dynamic professional with extensive experience at the United States Postal Service, excelling in route management and customer service. Proven ability to ensure timely deliveries while maintaining safety compliance. Strong analytical skills and attention to detail drive efficiency in operations, fostering positive relationships within the community.
Overview
25
25
years of professional experience
Work History
Rural Route Carrier
United States Postal Service, USPS
Austin
03.2020 - 07.2025
- Delivered mail along designated rural routes with efficiency.
- Sorted and organized mail to ensure accurate delivery.
- Maintained vehicle cleanliness and readiness for operation.
- Adhered to safety regulations while driving in varying weather conditions.
- Provided exceptional customer service to rural communities through direct interactions.
- Documented delivery issues and reported them promptly to management.
- Inspected vehicles for mechanical and safety concerns before each journey.
- Assisted customers with package pickup requests at residences and businesses.
ER Registrar
St. David's Medical Center
Austin
03.2016 - 01.2020
- Conducted patient interviews to gather identifying, biographical, insurance, and financial details.
- Verified insurance coverage and secured necessary pre-certifications or authorizations.
- Calculated and collected patient liabilities efficiently.
- Ensured accuracy and completeness of medical charts.
- Clarified policies and answered inquiries to enhance patient understanding.
Office Manager
CUT Utility
Cedar Creek
09.2012 - 03.2016
- Oversaw financial management, including contract maintenance and job file organization.
- Completed billing and accounts receivable tasks efficiently.
- Managed field teams in underground cable and fiber-optic installations.
- Conducted research and compiled data for client presentations.
- Provided administrative support and prepared annual financial reports.
- Implemented procedures for accounts payable, accounts receivable, and payroll processing.
- Handled human resources operations, including recruitment, training, and employee motivation.
- Developed evaluation programs for new employees post-training.
Senior Life Underwriter
GPM Life Insurance Company
San Antonio
07.2000 - 09.2012
- Determined insurability and mortality class for applicants of life insurance products up to $825,000 by reviewing medical records and applications.
- Produced an average of 25 cases daily while adhering to company underwriting guidelines.
- Guided underwriting staff on final expense and simplified issue products as required.
- Executed department management duties in absence of underwriting supervisor.
Education
AAS - Business Administration
Mansfield College
Austin, TXSkills
- Route management and navigation
- Vehicle inspection and maintenance
- Safety compliance and regulations
- Customer service excellence
- Problem solving and analytical thinking
- Attention to detail and accuracy
- Time management and scheduling flexibility
- Handheld scanner operation
- Confidentiality in handling information
- Delivery procedures and weather preparedness
- Geographical expertise and route planning
- Signature collection and insured mail procedures
- Relationship building and professional demeanor
- Driving skills and GPS proficiency
Timeline
Rural Route Carrier
United States Postal Service, USPS
03.2020 - 07.2025
ER Registrar
St. David's Medical Center
03.2016 - 01.2020
Office Manager
CUT Utility
09.2012 - 03.2016
Senior Life Underwriter
GPM Life Insurance Company
07.2000 - 09.2012
AAS - Business Administration
Mansfield College