Summary
Overview
Work History
Education
Skills
Certification
Timeline
Tammie Penney

Tammie Penney

Waddell,USA

Summary

Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Office Manager

Capital Synergies
07.2022 - Current
  • Streamlined office operations to improve workflow efficiency and support staff productivity.
  • Managed scheduling, correspondence, and administrative tasks to enhance team communication and organization.
  • Oversaw budgeting processes, tracking expenses to maintain financial accountability and support strategic planning.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Increased customer satisfaction by developing effective client feedback system that led to service improvements.
  • Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.

Food Service Director

GHMS School District 69
08.2017 - 05.2022
  • Demonstrated proficiency in scheduling, staffing, organization, and meal edits communication, ensuring smooth operations.
  • Successfully handled daily ordering, end-of-day reconciliation, and menu planning in accordance with USDA requirements.
  • Coordinated with district/county programs, fostering effective collaboration and communication.
  • Managed a comprehensive quality assurance program, including on-site evaluations, internal audits, and student surveys.
  • Maintained strict compliance with policies and procedures for food safety, sanitation, and quality.
  • Oversaw the maintenance of high standards of food quality by reviewing shipments, overseeing preparation, and monitoring food safety.
  • Spearheaded procurement, annual bid submission, and inventory management.
  • Prepared and conducted in-house training, training seminars, and staff meetings.
  • Facilitated coordination and communication between administration, parents, and staff.

Assistant Director

Turtle Express Daycare
04.2007 - 12.2016
  • Consolidated payroll, scheduling, organization, and created actionable plans to ensure smooth daily operations.
  • Implemented modernized instructional plans and educational approaches to enhance student learning outcomes.
  • Successfully hired and mentored well-qualified job applicants for teaching and support staff roles, significantly boosting program success.
  • Stayed up-to-date on codes and guidelines to maintain compliant program operations in Illinois.

Assistant Manager

Bakers Square
09.1999 - 04.2007
  • Managed payroll, scheduling, organization, and implemented actionable plans to increase team productivity and operational efficiency.
  • Oversaw opening and closing procedures and recommended changes to enhance the daily activities' efficiency.
  • Utilized excellent listening and communication skills to immediately resolve customer issues.
  • Spearheaded regular maintenance and repair operations to keep the building and equipment in peak condition.
  • Recruited and hired talented and experienced employees, fostering a strong restaurant team.
  • Ensured compliance with all federal, state, and local hygiene and food safety regulations.
  • Cultivated strong vendor relationships and managed the purchasing of food supplies.
  • Assisted general management in developing prices based on inventory costs and portion sizes.
  • Motivated staff to perform at peak efficiency and maintain high-quality standards.
  • Managed cash registers, reconciled transactions, and deposited earnings at the end of each shift.
  • Developed staff schedules by strategically planning and designating shifts and hours.
  • Conducted ingredient and food product assessments to minimize food waste.
  • Streamlined inventory management processes, reducing waste and improving order accuracy.
  • Led team in achieving operational excellence through effective staff training and performance management.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

Education

Bachelor's Degree - Science in Nutrition Concentration

Purdue University
05.2023

Summa cum laude

  • 4.0 GPA

Associate's Degree - Business Management

Purdue University
01.2021

Summa cum laude

  • 4.0 GPA

General - undefined

Thornton Township High School, Harvey, IL
06.1992

Skills

  • Negotiation and conflict resolution
  • Organizational skills
  • Data entry
  • Customer relations
  • Scheduling and calendar management
  • Bookkeeping
  • Document management
  • Payroll and budgeting
  • Relationship building
  • Team supervision
  • Computer skills
  • Ordering and purchasing
  • Staff leadership
  • Food safety compliance
  • Decision-making
  • Microsoft Office Suite
  • Scheduling and coordinating
  • Interpersonal relations
  • Hiring and training
  • Customer relationship management
  • Teamwork and collaboration
  • Deadline management
  • Staff training and development
  • Effective multitasking

Certification

  • Food Service Managers Certification
  • Arizona Food Handlers Certificate
  • HACCP Certification
  • Level 2 SNA Certification
  • Life and Health Insurance License

Timeline

Office Manager - Capital Synergies
07.2022 - Current
Food Service Director - GHMS School District 69
08.2017 - 05.2022
Assistant Director - Turtle Express Daycare
04.2007 - 12.2016
Assistant Manager - Bakers Square
09.1999 - 04.2007
Thornton Township High School - General,
Purdue University - Bachelor's Degree, Science in Nutrition Concentration
Purdue University - Associate's Degree, Business Management

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