Highly experienced HVAC and ductless sales person known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. I have been through Carnegie and Sandler Sales training courses. I am a former ACCA member.
Overview
15
15
years of professional experience
Work History
Territory Manager
RE Michel
Ft.Walton Beach, FL
03.2023 - 08.2024
Created presentations for potential customers highlighting products' features and benefits.
Established relationships with key customers, vendors, and distributors in the area.
Implemented processes that ensured timely delivery of products ordered by customers.
Conducted market research to determine customer needs and preferences within the region.
Coordinated trade shows and other promotional events to raise brand awareness in the territory.
Analyzed sales data to identify trends and opportunities for growth.
Monitored competitor activities in the region to ensure competitive advantage.
Met or exceeded established targets for revenue growth month over month.
Provided training and support to team members on product knowledge, sales techniques, and customer service best practices.
Resolved customer complaints promptly and professionally.
Analyzed sales data to identify trends and areas for improvement.
Conducted cold calls to offer services to potential customers.
Worked closely with existing accounts to grow market share.
Maintained direct personal contact with all assigned accounts and fostered relations with new ones.
Negotiated pricing, terms, and implementation dates.
Led training sessions for sales representatives to enhance product knowledge and sales techniques.
Managed and expanded client base through effective relationship-building strategies.
Inside Sales Representative
United Rentals
Dothan, Alabama
10.2022 - 03.2023
Provided customer service by answering inquiries related to pricing, availability and product specifications.
Managed friendly and professional customer interactions.
Updated product knowledge to boost sales and enhance customer satisfaction
Developed a thorough understanding of customer needs, resulting in the ability to provide tailored solutions and overcome objections using consultative selling techniques.
Analyzed customers' needs and highlighted product features effectively.
Created and maintained customer profiles with up-to-date data to improve satisfaction levels
Used CRM software to maintain detailed contact logs and account records.
Territory Account Manager
Southern Pipe & Supply
Panama City, Florida
03.2022 - 07.2022
Monitored expenses and time usage to maximize effectiveness
Increased business by 50% year of year in a three-month period
Brought 8 new performing accounts to the table during my short period of employment
Helped build the stock for HVAC from the branch level
Brought in water sourced heat pump equipment and moved volume in a short period of time
Signed customers as Rheem Dealers
Signed customers as Goodman / Daikin Dealers
Cold Calling
Building new business relationships.
Territory Account Manager
Gemaire Distributors
Panama City Beach, Florida
01.2021 - 03.2022
Write and record orders for merchandise or enter orders into computers
Explain products or services and prices and demonstrate use of products
Contact customers to persuade them to purchase merchandise or services
Answer questions about product features and benefits
Develop prospect lists
Distribute product samples or literature that details products or services
Order or purchase supplies
Set up and display sample merchandise at The Emerald Coast Home Show
Organize and set up Grand opening event for area HVAC Contractors
Present purchase
Cold Calling, prospecting
Coordinating entertainment for customers (fishing trips, factory tours, local events)
Building relationships to ensure purchase power
Annual home show to showcase equipment line - Mitsubishi
Determine price schedules and discount rates
Review operational records and reports to project sales and determine profitability
Monitor customer preferences to determine focus of sales
Exceeded targets by building, directing and motivating high-performing sales team
Developed and presented talks on available products and services that could meet current business needs
Adhered to state and federal regulations covering industry activities
Drove retailer engagement, improved customer satisfaction and earned contractor advocacy through communication and relationship management
Member of every Chamber of Commerce in the Panhandle area in my assigned territory
Named number 3 for all of Florida Mitsubishi sales for the third quarter of 2021.
Territory Manager
Ferguson Enterprises
Dallas, Texas
11.2018 - 12.2020
Explain products or services and prices and demonstrate use of products
Write and record orders for merchandise or enter orders into computers
Providing quotes for commercial jobs working with internal quotes department
Sold Goodman, Daikin ductless, Ox Box lines of equipment
Signed contractors as Goodman, Daikin dealers
Answer questions about product features and benefits
Develop prospect lists
Understand the market and pricing and communicate effectively to customers
Promote dealer programs both equipment and parts and supplies
Ride along days with vendors to promote parts and supplies
Distribute product samples or literature that details products or services
Named top salesperson for the Ox Box line of equipment for the state of Texas.
Territory Manager
Century AC Supply
Ft. Worth, Texas
06.2016 - 09.2018
Explain products or services and prices and demonstrate use of products
Contact customers to persuade them to purchase merchandise or services
Answer questions about product features and benefits
Develop prospect lists
Cold Calling
Building relationships with current book of business
Present purchase
Advise clients on market conditions, prices of equipment, parts and pieces
Resolve customer complaints regarding sales and service
Determine price schedules and discount rates
Review operational records and reports to project sales and determine profitability
Monitor customer preferences to determine focus of sales efforts
Supporting the local branch during the busy season.
Property / Leasing Manager
Lincoln Property Company / SMI Realty
Dallas, Texas
10.2012 - 06.2016
Examine, evaluate, and process rental applications and lease contracts
Network within communities to find and attract new residents
Approve, reject and coordinate the approval or rejection of rental applications
Prepare financial variance and executive monthly reports to owners
Review delinquency reports to determine the status of collections and amounts of outstanding balances
Weekly LRO and Yieldstar calls to determine market rates to determine adjusting of rents on a weekly basis
Hiring and terminating staff
Training new hires
Resident retention
Marketing to local employers to
Marketing to local business to establish a working relationship to co-support building local support between businesses
Marketing for resident incentives
Overseeing monthly supply orders for property maintenance
Tracking capital expenses such as appliances and HVAC purchases
Building annual budgets to forecast the next year of increased expenses and projected occupancy and income.
General Manager
Asset Campus Housing, Bowling Green
Brownsville, Kentucky
01.2010 - 05.2012
Managing student housing 526 beds at WKU Bowling Green Kentucky
Managing student housing 286 beds at UTB Brownsville Texas
On campus marketing to sporting departments, international student department
Attending new student orientation to market student housing
Hosting weekly student events
Working with the owner direct on budgeting and monthly NOI
Keeping occupancy at 95% or higher
Maintaining a delinquency rate of less than 2%
Inspections of apartments semi annually
Annual turning of the entire property in a 7-day time frame
Coordinating with vendors to ensure a timely and successful turn
Purchasing of capital items such as appliances and HVAC equipment
Preparing and building a budget for the following year forecasting capitol projects and increasing income as well as increased expenses.
Assistante de gestion administrative et comptable at MENUISERIE MICHEL COSTIL / MOKKO AGENCEMENTAssistante de gestion administrative et comptable at MENUISERIE MICHEL COSTIL / MOKKO AGENCEMENT