Websites
Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Additional Information
Timeline
7a
Tammie Smelko

Tammie Smelko

Strategic Partner/C-Suite Executive Assistant
Pittsburgh,PA

Summary

C-Suite Executive Assistant / Strategic Partner

Executive administrative, office and HR support professional offering versatile office management skills and proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works independently, and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality. Dedicated Strategic Partner with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Executive Assistant to the Chief Operating Officer

RQM+
05.2021 - Current
    • Streamlined office operations by implementing efficient filing systems and organizational strategies.
    • Increased efficiency in document preparation with expert-level proficiency in Microsoft Office Suite applications.
    • Established strong relationships with stakeholders through excellent interpersonal skills creating lasting partnerships.
    • Optimized communication between departments with effective liaison efforts for smoother project execution.
    • Efficiently managed the COO's calendar, coordinated travel, and organized offsite events.
    • Fostered company culture by organizing virtual events and sending personalized birthday cards from the COO.
    • Maintained unsolicited client feedback systems and celebrated NPS scores by creating detailed videos for quarterly meetings.
    • Authored and produced 72 issues of the COO weekly communication newsletter and the weekly signings report, supporting the company's top priority.
    • Established a recognition program that improved morale and enhanced the work environment.
    • Developed a dashboard to track and review consultant feedback, ensuring comprehensive feedback and reporting directly to the COO.
    • Designed and created presentations for the COO and department, maintaining consistent company branding.
    • Set up and traveled with the COO on road trips to connect with consultants throughout the East Coast.
    • Successfully maintained the budget for all non-billable work-related events, the flex space office, supplies, and travel.
    • Approved time sheets and expenses for the COO in Open Air.
    • Identified and corrected discrepancies in the travel policy in Concur, addressing inconsistent travel fees, unused tickets, and wasted expenditures totaling close to $100K.
    • Solely responsible for moving, donating, and setting up the new office flex space and decommissioning the old office space, which reduced costs in areas such as lease payments, supplies, and cleaning.
    • Key Achievements:

      • Improved team morale and culture through strategic recognition initiatives.
      • Enhanced communication and transparency with 72 issues of a weekly newsletter.
      • Streamlined feedback processes with a custom tracking dashboard.
      • Strengthened relationships with consultants through organized road trips.
      • Maintained fiscal responsibility for non-billable work-related events and office supplies.
      • Saved the company close to $100K by identifying and correcting travel policy discrepancies.
      • Reduced operational costs by efficiently managing the office move and decommissioning process.

Executive Assistant/Office Coordinator / HR Coordinator

Repsol Oil & Gas USA, LLC (f.k.a. Talisman Energy USA, Inc.)
01.2010 - 01.2021
    • Providing executive support to the VP of Marcellus Business Unit as well as supporting the entire delivery unit of 20+ individuals
    • Facilitated all team events, meetings, office events
    • Assisted the planning of the startup office in Warrendale.

Executive Assistant

PricewaterhouseCoopers
01.2005 - 01.2010
    • Provide administrative/secretarial support to 7 Partners and/or engagement teams
    • Examples of work include arranging travel, scheduling meetings, preparing agendas, responding to routine correspondence, maintaining records or files, responding to visitors and telephone calls, and using firm supported software to create documents/reports.

Education

Associate Degree - Accounting -

Webster College
Fairmont, WV
1996

Skills

  • Event Management (location scouting, budget planning, scheduling, agenda and presentation prep, invites, attendance tracking, on-site support, after event follow-up
  • Employee Engagement (Virtual events, on-site events, videos and recognition program) and inventory management (gift cards, company recognition swag and office supplies)
  • Travel & Expense Coordination (Executive travel and their team)
  • Recognized for excellent communication and updates with executives
  • Executive-Level Support - (C-Suite and their teams)
  • Vendor Management - (Vendor selection process, contracts and approving invoices)
  • Project Management Skills (Risk management, communication, time management, problem solving, adaptability, conflict resolution, project planning, task management, technical skills such as Gantt charts, kanban boards and applicable software
  • Calendar Management
  • Presentation Development
  • Meeting Organization
  • Budget Tracking
  • Meeting Minutes
  • Board of Directors Support
  • Executive Presentation Development
  • Spreadsheet Tracking
  • Developing Agendas
  • Travel Arrangement Management

Microsoft Office 365

  • Outlook Calendar and Email Management
  • Word/PDF Document Management
  • PPT - Presentation Creation
  • MS Publisher Creation
  • MS SharePoint Administrator
  • MS Teams
  • PowerBI

Google Suite

  • Gmail
  • Sheets
  • Docs
  • Drive
  • Maps

Project Management

  • Trello
  • MS Project
  • Asana
  • Monday
  • Jira

Concur/SAP

  • Administrator
  • Travel Arrangements International and Continental
  • Expenses
  • Reporting and Budgets

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 100 in the development of Unsolicited Client Feedback and Employee Feedback Dashboards.
  • Created detailed expense reports in excess of $50,000, including currency exchanges.
  • Reduced annual employee training costs by more than 12% by implementing new company division policies.
  • Awarded a bonus in recognition of managing the addition of more than 150+staff members from another company office location.
  • Planned corporate meetings, lunches and special events for groups of 300 employees.

Affiliations

  • Pennsylvania Association of Notary Public
  • International Association of Administrative Professionals (IAAP)
  • Society for Human Resource Management (SHRM)

Certification

  • CAP - Certified Administrative Professional

Additional Information

  • Dispatcher for Wildlife in Need (WIN)
  • Transporter for several English Setter Rescue Organizations
  • Capture and Transport for Pennsylvania Wildlife
  • Vice President of St. Vincent DePaul, Swissvale Chapter
  • Board of Directors, Mission Agape, McKeesport
  • Volunteer, Humane Animal Rescue, Wildlife Center, Verona, PA

Timeline

Executive Assistant to the Chief Operating Officer

RQM+
05.2021 - Current

Executive Assistant/Office Coordinator / HR Coordinator

Repsol Oil & Gas USA, LLC (f.k.a. Talisman Energy USA, Inc.)
01.2010 - 01.2021

Executive Assistant

PricewaterhouseCoopers
01.2005 - 01.2010

Associate Degree - Accounting -

Webster College
Tammie SmelkoStrategic Partner/C-Suite Executive Assistant