Tammie Wilson
Hillside,NJ
Summary
Dynamic team leader with a proven track record at the State of New Jersey, excelling in performance tracking and staff training. Adept at fostering team building and enhancing productivity, I effectively resolved escalated issues and implemented strategies that improved operational efficiency. Committed to professional development and achieving organizational goals.
Although I am retired from my full time career I believe I can still help in various industries on a part time basis.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Front End Cashier
Christmas Tree Shop
Springfield, New Jersey
10.2022 - 08.2023
Team Leader Manager
State of New Jersey
Elizabeth, NJ
09.1986 - 12.2018
- Solved problems, handled escalated issues and mitigated risks.
- Oversaw daily workloads and workflow for smooth operations.
- Delegated work assignments and prioritized tasks.
- Conducted regular employee performance evaluations to offer constructive feedback and solutions to propel improvements and growth.
- Supervised and monitored team productivity by observing daily activities such as customer service counter.
- Created shift schedules and coordinated with team members to maintain sufficient staffing levels during employee absences.
- Coordinated and encouraged professional development among direct reports.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Led regular team meetings to communicate current business trends and relevant updates.
Education
High School Diploma -
Hillside High School
Hillside, NJ06.1986
Skills
- Team Building
- Performance Tracking and Evaluation
- Staff Training
- Performance Evaluations
- Administration and Reporting
Education and Training
other
Certification
Certified Mediator
Timeline
Front End Cashier
Christmas Tree Shop
10.2022 - 08.2023
Team Leader Manager
State of New Jersey
09.1986 - 12.2018
High School Diploma -
Hillside High School