Tammie S. Forbes
Property Manager
Raritan,New Jersey
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Assistant Housing Administrator
United Methodist Communities
Plainfield, NJ
10.2020 - Current
- Processed invoices for property expenses.
- Completed recertification for lease renewals.
- Collected rent and other property fees from tenants while keeping accurate records of charges on resident accounts.
- Meeting potential tenants and showing them the property, assessing applications in accordance with anti-discrimination laws
- Overseeing maintenance department.
- Inspecting property and arranging for repairs and new materials as required
- Arranging contracts for maintenance, trash removal, landscaping, security and other ongoing services and managing disputes with these service providers where appropriate.
- Maintained housing office systems and focused on web-based housing occupancy management system (Onesite/MyUnity).
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Administered unit occupancy verification processes following move-ins, move-outs, and recertification.
- Assisted with researching grants and grant writing tasks.
- Developed team communications and information for meetings.
Social Service Coordinator
United Methodist Communities
Plainfield, NJ
06.2018 - 10.2020
- Cultivated positive, trusting relationships with residents and community providers to promote effective coordination of resources.
- Used Pangea software to create and prepare reports and documentation.
- Gathered information from mental and physical health and educational records to make recommendations and determine appropriate care plans.
- Coordinated with social, public and welfare agencies to obtain and provide client information.
- Identified community resources to support clients.
- Assisted clients in accessing services and benefits by providing education and information about community resources, successfully assisting clients in acquiring needed aid.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Conducted community workshops to promote different programs and educate public on available services.
Behavioral Assistant
Youth Consultation Services
New Brunswick, NJ
07.2018 - 11.2018
- Providing daily care and supervision to assigned clients.
- Counseling sessions, life skill instruction, individual therapy; counsel clients to help them understand and overcome personal, social and behavioral problems while providing strategies for coping with problems.
- Partnered with administrative leadership to improve discipline practices based on data findings.
- Maintained accurate and confidential records of assigned clients.
- Utilized positive reinforcement to maximize desired behavior and educational outcomes.
- Supervised behavior during daily academic routines to secure safety of clients and staff.
- Responded to emergency situations to resolve immediate safety concerns or direct appropriate personnel for resolution.
- Created and implemented department support framework to address strategic goals.
Case Manager
Catholic Charities, Integrated Case Management Services, ICMS
Newark, NJ
05.2015 - 06.2018
- Linking, referring, and transporting clients with Mental Illness to community services to decrease hospitalization.
- Maintained HIPPA approved documentation.
- Participated in professional growth programs to support special education improvement efforts.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
- Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers.
- Evaluated treatment plans against individual goals and healthcare standards.
- Educated patients and loved ones about different treatment options and outside care approaches to reduce burden on hospital resources.
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Managed support services and fostered communication among social workers, therapists, hospital staff and patients.
- Managed caseload of 15 adults to provide comprehensive, community-based care.
Recreational Assistant
Cranford Health and Extended Care
Cranford, NJ
09.2011 - 05.2015
- Interviewing residents upon arrival to assess likes and dislikes.
- Collaborated with staff to create recreation offerings and facilitated communication about new programs to generate involvement.
- Conducted rounds within facility and campus to facilitate safe execution of recreation activities and monitor participation numbers.
- Opened, closed and secured facilities at prescribed times to accommodate scheduled activities.
- Performed light custodial duties to provide clean and inviting facilities.
- Distributed publicity for programs to market programs.
- Maintained order among participants and spectators to enforce conduct rules conformance.
- Inspected and cleaned equipment and supplies to maintain operational standards.
- Transported and escorted program participants to and from activities.
- Coordinated and led activities for both small and large groups.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
Secretary
Essex County College
Newark, NJ
08.2011 - 12.2011
- Clerical work within the Dean of Student Success’ office.
- Greeting students.
- Transporting important documents.
- Updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Organized envelopes, postage and mail correspondence for staff and leadership.
- Answered multi-line phone system and enthusiastically greeted callers.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Education
Bachelor of Arts - Psychology
Montclair State University
Montclair, NJ 01.2011 - 05.2014
Certified Professional Occupancy (CPO) Certification - Housing
NAHMA
02.2021 - 02.2021
Psychology
Essex County College
Newark, NJ 01.2010 - 01.2011
Skills
Proficient in Microsoft
Client needs assessments
Onsite facility tours
Written and verbal communication
Interviewing skills
Organization and Time Management
Attention to Detail
Teamwork and Collaboration
Flexible and Adaptable
Written Communication
Multitasking Abilities
Timeline
Certified Professional Occupancy (CPO) Certification - Housing
NAHMA
02.2021 - 02.2021
Assistant Housing Administrator
United Methodist Communities
10.2020 - Current
Behavioral Assistant
Youth Consultation Services
07.2018 - 11.2018
Social Service Coordinator
United Methodist Communities
06.2018 - 10.2020
Case Manager
Catholic Charities, Integrated Case Management Services, ICMS
05.2015 - 06.2018
Recreational Assistant
Cranford Health and Extended Care
09.2011 - 05.2015
Secretary
Essex County College
08.2011 - 12.2011
Bachelor of Arts - Psychology
Montclair State University
01.2011 - 05.2014
Psychology
Essex County College
01.2010 - 01.2011